Software Engineer, IoT Reliability

About AirGarage

AirGarage is on a mission to bring real estate online, starting with parking.

We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more.

By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That’s why national real‑estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities.

AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners’ assets for the first time.

We’re investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they’ve never had before.

Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online.

We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking.

We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more.
Want to learn more about AirGarage and the problem we're tackling?
Check out these podcasts:
https://www.youtube.com/watch?v=AU0NkDK51E4
https://youtu.be/_8aM6NQHYiE?si=p5WIujBWUA1sG-b7

We’re looking for a Software Engineer to own the reliability, health, and observability of our nationwide IoT device fleet. In this role, you will work with embedded systems, backend infrastructure, and site reliability engineering. You’ll design and build the tools, monitoring pipelines, and automation that keep hundreds of devices online and performing reliably across our locations.

You’ll architect and ship production code, build internal platforms for fleet monitoring and diagnostics, and apply strong debugging skills when issues arise. From log analysis and remote device tuning to backend systems that automate health checks and calibration, you’ll have end-to-end responsibility for improving the stability and scalability of our hardware fleet.

Our stack:

• Devices: Embedded Linux (Debian, Yocto), Python, C++

• Observability: DataDog, Hex, SQL

• Data: Postgres, Snowflake

• Infra: AWS, GCP, Docker, RabbitMQ, Github Actions

• Backend: Python, Django, DRF

• Design and implement systems to monitor, diagnose, and improve IoT device health at scale.

• Build internal tools and scripts for device setup, fleet observability, QA automation, and ongoing monitoring.

• Contribute to backend services that support device integration, calibration, and reliability improvements.

• Investigate and resolve fleet-wide issues by analyzing metrics, logs, and telemetry; minimize downtime through remote debugging and fixes.

• Test and tune hardware products during or post-installation (e.g. camera exposure, detection modes, connectivity parameters) to ensure optimal performance.

• Conduct periodic fleet-wide health assessments to detect degradation, systemic issues, or underperforming devices, and recommend firmware or deployment improvements.

• Serve as the primary internal contact for hardware health, providing regular reports to operations on per-site hardware performance, device uptime, and systemic issues affecting service quality.

• Collaborate with operations and hardware teams to surface recurring pain points and propose architectural or process improvements that drive greater reliability and scalability.

• Author and maintain troubleshooting guides, repair instructions, and internal playbooks that enable consistency and efficiency across deployments.

• Travel occasionally (~20%, otherwise fully remote) for QA, deployments, and on-site debugging when remote fixes aren’t possible.

• 3+ years of professional software engineering experience.

• Strong proficiency in Python and SQL, with experience shipping production-quality code.

  • C++ background is a plus.

• Experience managing distributed Linux-based hardware appliances or IoT fleets.

• Familiarity with observability and monitoring tools (e.g., DataDog, OpenTelemetry, Prometheus, Grafana) and building internal tooling for device health and alerting.

• Track record building internal tooling, monitoring, or reliability platforms.

• Hands-on experience with Linux systems (dmesg, journalctl, ip, systemd, etc.) and debugging distributed hardware/software environments.

• Background in cellular (4G LTE, CAT 4, CAT 1bis, 5G RedCap), WiFi, WiFi HaLow, or other wireless connectivity.

• Excellent written and verbal communication skills; able to translate complex technical findings into clear reports and playbooks.

• Self-starter who thrives in a fast-paced, ownership-driven environment.

• Willingness to travel to locations for troubleshooting (roughly 20% travel, otherwise fully remote).

THE UPSIDE 📈

• 📈 Equity: Have a stake in the business that you’re helping to build and grow.

• 🌴 Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America.

• 🏥 Health insurance: We offer health insurance and currently cover 85% of the cost of medical plans for the primary employee and 50% of the cost of plans for dependents.

• 💻 Home office setup: Get a laptop + additional equipment needed to set you up for success.

• ⛺ Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year.

• 🤑 401k: Make financial planning right for you with a 401k retirement savings program.

• ✈️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, and Austin.

• 📚 BookGarage: Our team loves to learn and grow together so join us for our optional recurring book club.

• 🪴Room to grow:  Our team will be orders of magnitude larger within a few years, as a part of our foundational team you'll have opportunities to grow with us.

• 🏙️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities.

• 👐 Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities.

We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description.

AirGarage is an Equal Opportunity Employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.  Candidates and employees are always evaluated based on merit, qualifications, and performance.  We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, martial status, mental or physical disability, or any other legally protected status.