Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.
Join our team, and help us shape the future of anime!
We are seeking a Software Delivery Manager to join our Enterprise Technology Team to help drive day-to-day technical execution across engineering teams, ensuring progress against design milestones, system readiness, and delivery timelines.
In this position, you will report to the Director, Enterprise Technology Operations. This is a hybrid position based in our Dallas, TX office.
As a Software Delivery Manager, you will:
Translate high-level business needs into technically feasible and prioritized requirements. Ensure every initiative has clear technical definitions and delivery criteria.
Technical Design & Solution Alignment: Partner with engineering leads to understand technical architecture and align roadmaps with execution plans. Drive consistent decision-making by clarifying trade-offs and validating technical feasibility throughout the program lifecycle.
Drive clarity and accountability across multiple teams to deliver business outcomes—not just features.
Create high-quality technical specifications and process flows for engineers and cross-functional partners.
Identify blockers, manage risks, and proactively clear paths to execution without waiting for direction.
Facilitate Agile ceremonies and drive adoption of best practices in iterative delivery.
Keep internal stakeholders aligned through direct, transparent, and timely communication.
Technical Documentation: Create and maintain functional and technical documentation, including process flows, APIs, and integration specs to ensure long-term maintainability and clarity.
We get excited about candidates, like you, because…
You have 10+ years of experience managing complex, technical programs in content/media, digital platforms, or SaaS.
You have a strong technical foundation—you're comfortable in conversations about APIs, content pipelines, CDNs, and cloud architecture.
You've proven your ability to capture business needs and translate them into clear technical specifications.
You have a bias toward action—you don't wait to be told what to do; you go figure it out and rally others around the solution.
You've successfully managed large cross-functional initiatives involving engineering, product, and operations.
You communicate with clarity and confidence, navigating between executive updates and engineering stand-ups with ease.
You're fluent with tools like Jira, Confluence, Lucid, Smartsheet, or similar.
You hold a bachelor's degree in Computer Science, Engineering, or a related field.
Bonus if you have:
Experience with content lifecycle, streaming platforms, or global content distribution.
Familiarity with Agile certifications (CSM, PMI-ACP).
Experience in entertainment, anime, or fan-focused media.
We are a team of enterprise technology professionals who own the Digital Content Supply Chain (DSC), workflow automation, and cloud operations to power our modern media supply chain platform.
Why you will love working at CrunchyrollIn addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:
Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
Flexible time off policies allowing you to take the time you need to be your whole self.
Generous medical, dental, vision, STD, LTD, and life insurance
Health Saving Account HSA program
Health care and dependent care FSA
401(k) plan, with employer match
Employer paid commuter benefit
Support program for new parents
Pet insurance and some of our offices are pet friendly!
#LifeAtCrunchyroll #LI-Hybrid
We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value
Courage. We believe that when we overcome fear, we enable our best selves.
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.
- Kaizen. We have a growth mindset committed to constant forward progress.
Service. We serve our community with humility, enabling joy and belonging for others.
Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.
We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.
Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs
Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf
Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.
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