Site Reliability Engineer

The user interface for universal knowledge capture. We want every atom of information that our users need to be at their fingertips.

Designed to be generally capable– it can tackle even the most complex tasks, citing answers over any amount of sources. By showing its work, Hebbia empowers users to collaborate with AI on each step and validate responses instead of blindly trusting them.  Our mission is to put capable AI in the hands of 1 billion people by 2030.

As a highly skilled Site Reliability Engineer (SRE), you will contribute to building systems that optimize the uptime and reliability of our platform, and support the management and optimization of our DevOps and infrastructure operations. You will be responsible for owning our deployment pipelines, building and maintaining our continuous integration and continuous deployment (CI/CD) systems, ensuring the reliability and performance of our services, enhancing our observability, supporting our local development environments, and bolstering our security posture.  Your technical expertise and problem-solving skills will contribute to the success of our AI products and shape the future of our technology stack.

• Assist in managing deployment pipelines to facilitate smooth and efficient software releases.
• Help implement and maintain observability solutions for monitoring system performance and reliability.
• Support local development environments to optimize developer workflows.
• Work with development teams to ensure infrastructure aligns with project requirements.
• Contribute to improving the security of our infrastructure by assisting with proactive measures and audits.
• Assist in developing and maintaining automation scripts and tools to enhance operational efficiency.
• Help troubleshoot and resolve infrastructure and application issues to minimize downtime and maintain smooth operations.
• Participate in evaluating and integrating new technologies to enhance the scalability, reliability, and security of our infrastructure.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 5+ years software development experience at a venture-backed startup or top technology firm.
• Proven experience as a Site Reliability Engineer, DevOps Engineer, or similar role.
• Strong expertise in managing CI/CD pipelines and deployment automation.
• Proficiency in cloud platforms such as AWS, Azure, or Google Cloud (we are an AWS shop).
• Solid understanding of containerization and orchestration technologies such as Docker and Kubernetes.
• Experience with monitoring and observability tools such as Datadog, Prometheus, Grafana, or similar.
• Knowledge of infrastructure-as-code (IaC) tools such as Terraform or CloudFormation.
• Familiarity with security best practices and tools for infrastructure and application security.
• Excellent problem-solving skills and the ability to troubleshoot complex issues.
• Strong communication skills and the ability to work effectively in a collaborative environment.
• A proactive and self-motivated approach to learning and adopting new technologies.
• Passion for continuous improvement and operational excellence.

The salary range for this role is $160,000 to $300,000, covering levels from junior to principal. Final leveling is determined through our assessment process, and exceptions to this range may be made for candidates with qualifications that fall outside our standard framework.

Life @ Hebbia

PTO: Unlimited

Insurance: Medical + Dental + Vision + 401K

Eats: Catered lunch daily + doordash dinner credit if you ever need to stay late

Parental leave policy: 3 months non-birthing parent, 4 months for birthing parent

Fertility benefits: $15k lifetime benefit

New hire equity grant: competitive equity package with unmatched upside potential

#LI-Onsite