Site Quality Operations Manager

Job Description SummaryThe Lynn Site Quality Operations Manager is a pivotal leadership role responsible for driving operational excellence, fostering continuous improvement, and ensuring quality standards across the site. This role combines strategic initiatives with tactical execution, data-driven analysis, and collaboration with cross-functional teams to uphold and enhance the site’s quality management systems (QMS)Job Description

Roles and Responsibilities

• Own and manage Quality Management System (QMS) metrics, including IncCID, Product Audits, and QEP attainment.
• Develop and execute action plans to meet and exceed quality targets.
• Leverage data insights to drive informed decision-making and performance improvements.
• Provide tactical oversight for Quality Event Management (QEM) closure across the site.
• Coach and mentor Quality Engineers (QEs) to build technical expertise and drive accountability.
• Connect cross-functional teams, set expectations, and remove barriers to expedite QEM closure.
• Lead strategic improvement initiatives to advance site-wide quality standards.
• Drive digital modernization efforts in partnership with the Digital Technology

Required Qualifications

• Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Manufacturing) + Minimum of 5 years of experience in Quality/Operations experience

Desired Characteristics

• Experience executing and improving business operation and quality metrics.
• History of implementing process changes through CAP to affect site culture.
• Capability to understand and interpret engineering drawing characteristics and relate that to the manufacturing process.
• Ability to influence others and lead teams
• Ability to coordinate several projects simultaneously
• Proven analytical and organizational ability
• Effective problem identification and solution skills
• Excellent verbal and written communication skills 
• Humble: respectful, receptive, agile, eager to learn​
• Transparent: shares critical information, speaks with candor, contributes constructively​
• Focused: quick learner, strategically prioritizes work, committed ​
• Leadership ability: strong communicator, decision-maker, collaborative​
• Problem solver: analytical-minded, challenges existing processes, critical thinker

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. 

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General Electric Company, Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.​

This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

Additional Information