The ServiceNow Engineer will design, develop, and maintain ServiceNow applications, configure modules, and collaborate with stakeholders to optimize solutions and workflows.
Software Developer and/or Engineer – ServiceNow
Cyberhill Partners
Location: Austin, TX | DC/Maryland/Virginia* |
*Clearance required for DC/Maryland/Virginia locations
(Hybrid/Remote-friendly depending on client)
About Cyberhill Partners
Cyberhill Partners is a technology consulting firm specializing in cloud, data, and platform solutions across commercial and federal clients. We help organizations modernize systems, improve workflows, and scale securely—while giving our engineers meaningful work, flexibility, and room to grow.
Role Overview
Cyberhill Partners is seeking a Software Developer and/or Engineer with strong ServiceNow experience to support the design, development, and optimization of ServiceNow solutions. This role is ideal for someone who enjoys building scalable workflows, working across modules, and collaborating with stakeholders to solve real business problems.
Responsibilities
- Design, develop, and maintain ServiceNow applications and custom solutions
- Configure and extend ServiceNow modules to meet business requirements
- Develop scripts, integrations, workflows, and automation within ServiceNow
- Support CMDB and CSDM implementations and data model alignment
- Collaborate with product owners, architects, and stakeholders to deliver solutions
- Participate in code reviews, testing, and deployment activities
- Contribute to platform best practices, documentation, and continuous improvement
Required Qualifications
- 3–8 years of professional software development experience
- Hands-on experience developing within the ServiceNow platform
- At least one active ServiceNow certification, including:
- CIS – Platform Application Developer (CIS-PA)
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
- Certified Implementation Specialist – CMDB (CMA)
- CMDB & CSDM specialization
- Experience with JavaScript, ServiceNow scripting, and platform APIs
- Strong understanding of ITSM / ITOM concepts and enterprise workflows
- Ability to work independently while collaborating with distributed teams
- Must be located in Austin or the DC area (Clearance required for DMV location)
Nice to Have
- Multiple ServiceNow certifications
- Experience with integrations (REST, SOAP, MID Server)
- Exposure to federal or regulated environments
- Agile / Scrum experience
Compensation & Benefits
- Salary Range: $120,000 – $190,000 (based on experience, certifications, and location)
- Competitive benefits package
- Flexible work environment
- Professional development and certification support
Opportunity to work on high-impact, enterprise-scale projects
Top Skills
JavaScript
Rest
Servicenow
Soap
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