Senior Technical Project and Program Manager

Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met. Communicates with key stakeholders to provide timely and accurate information and status updates. Projects involve multiple disciplines across the product engineering organization. 

About the Role
Step into a key role as a Senior Technology Project & Program Manager, where you will work as a collaborative problem-solver, engaging in advanced technology projects and playing a significant part in achieving team objectives. In this role you will be guiding projects that span multiple teams and improving our product engineering organization's ability to deliver value now and in the future. The ideal candidate is technically fluent and able to work across teams to realize larger project objectives. In this role you will identify the level of support and coaching needed, distinguishing when a team needs hands-on management from when it's best left to its own devices. This role will not drive every activity but is responsible for ensuring that the projects they support realize the outcomes agreed upon and raise awareness when they are not.

Responsibilities

• Own and manage the intake, prioritization, and execution of new projects and initiatives within a product value stream.

• Lead complex technology workstreams across multiple engineering teams, ensuring alignment and accountability.

• Independently manage project schedules, milestones, dependencies, and deliverables.

• Track, analyze, and report on project progress, performance metrics, and outcomes.

• Partner closely with cross-functional teams, including product, engineering, and business stakeholders, to drive successful delivery.

• Manage project budgets, resource planning, and capacity allocation effectively.

• Facilitate stakeholder meetings and provide clear, concise, and timely status updates.

• Ensure delivery meets quality standards, technical specifications, and organizational expectations.

• Champion continuous improvement by coaching and promoting lean and agile practices. Document lessons learned, best practices, and process improvements to inform future initiatives.

• Define, measure, and support the end-to-end flow of work from ideation through general availability.

• Establish and manage clear expectations for upcoming releases throughout the development lifecycle.

• Proactively Identify, mitigate, and escalate risks, issues, and impediments to maintain delivery momentum.

Skills
• Leadership: Capable of leading project workstreams.
• Performance Tracking: Proficient in tracking and reporting project performance metrics.
• Risk Management: Skilled in identifying and mitigating project risks.
• Cross-functional Collaboration: Effective in working with diverse teams.
• Budget Management: Proficient in maintaining project budgets.
• Stakeholder Communication: Skilled in facilitating meetings and updates.
• Quality Assurance: Ensures quality standards are met within projects.
• Documentation: Expertise in documenting lessons learned and best practices.
• Requires in-depth conceptual and practical knowledge in primary technical job family and knowledge of related technical job families; has worked with a range of technologies
• Has knowledge of best practices and aware of the competition and market differentiators
• Solves complex technical problems; exercises judgment based on the analysis of multiple sources of information
• Works independently, receives minimal guidance; may lead projects or may have accountability for on-going activities
• Impacts a range project activities within own team and other related teams, acts as a resource for colleagues
• Explains difficult or sensitive information; works to build consensus
• Level at which career may stabilize for many years

• Demonstrated ability creating and coaching a team to achieve high performance and continual learning

• Demonstrated ability engaging with engineers, business partners, and company leaders in a constructive and collaborative relationship

• Demonstrated ability to learn multiple functional areas of business – engineering, design, finance, sales, or marketing and manage strategic programs across numerous functional areas

Minimum Requirements

• 3+ years of experience working on technology-powered products as a scrum master, program

manager, engineer, or product owner using agile practices.

• Demonstrated understanding of modern agile software development practices and adaptive

processes for managing programs of work.

• Strong interpersonal leadership skills and ability to commit, influence, motivate, and successfully

manage teams while working in a matrixed structure.

• Ability to analyze data and effectively report problems through written and graphical formats.

Education

• BA/BS or equivalent experience required

Travel expectations

• Up to 5-10%

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.