Senior/Staff Product Manager (AI Agents)

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.

At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment.

We are looking for an outstanding Senior/Staff Product Manager to join our team responsible for building intelligent AI Agents that will transform recruiting as an industry and as a function. We truly believe that the future of hiring will be driven by teams of awesome humans and intelligent agents working in sync, leading to a hiring experience that not only has massive efficiencies but is also a delight to be part of.

This is a high-impact role that’ll demand strong product management chops, people skills, as well as understanding nuances of building AI agents. Culturally, we are a team where we value direct feedback, a high bar for performance, low ego, and a ton of passion. If that sounds like you and you have exposure to building empathetic conversational experiences, then we want to talk. If you enjoy rolling up your sleeves for an exceptional opportunity to build innovation in (& with) products with plenty of market traction, come work with us. 

We are a B2B company, so the ownership does also includes thinking proactively about enablement, talking to customers passionately, and helping to visualise the shifting horizons of recruiting by working in sync with product marketing. So, working experience with SaaS products will be a key to success.

For business reasons, this role requires the candidate to be located on the East Coast.

What you will do:

• Build empathetic and intelligent conversational AI agents that can automate complex, frequently used workflows
• Combine user empathy with product thinking to guide teams in solving problems
• Think on your feet, think of systems, reasoning, and decision points, and solutionise together with your design and engineering partners
• Run tight feedback loops and align around measurable metrics
• Always advocate for the user, build high-level flows, and proactively identify dependencies on other teams owning individual domains
• Aim high; think end-to-end towards achieving a holistic and collaborative multi-agent experience
• Be the voice of your product area; inspire team members and stakeholders of the impact and opportunity ahead for your roadmap & ideas
• Conduct user research together with your design colleagues to make informed choices

• Proven experience in product management (SaaS or B2B experience is necessary) 
• Experience with conversational AI is a must
• Specific experience building AI agents that execute (semi) autonomously 
• Strong technical acumen - able to understand and shape AI agent designs
• Maturity in managing stakeholders - leadership, external partners, and GTM conversations
• Great understanding of user behaviour and conversion metrics
• Ability to collaborate, identify dependencies, and navigate across multiple teams on complex projects 
• Aspiration to be an excellent colleague and teammate
• Good communication and storytelling skills, to be able to consult technical and non-technical stakeholders 
• Empathy and active listening 
• Fluent communicating in English

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.

SmartRecruiters strives to offer equitable and engaging compensation to our employees across the globe as we always seek to attract, motivate, and retain the right talent. We utilize a data-driven approach in order to remove biases in our decisions. The pay range for this role in the US is $120,000 - $250,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, and certifications. The listed pay range reflects the available annual salary budgeted for a new hire into this role. Employee salaries may extend above or below the listed range. Depending on level and location of hire, the role may be determined to be Exempt or Salaried Non-Exempt.