About InvoiceCloud:
InvoiceCloud is a fast-growing fintech company with an award-winning culture and a leading disruptor in the electronic bill presentment and payment (EBPP) space. Serving more than 3,200 customers across the utility, government, and insurance industries, InvoiceCloud’s secure and innovative SaaS platform enhances the customer experience, driving higher digital payment, AutoPay, and paperless adoption rates. By switching to InvoiceCloud, clients can improve customer engagement and satisfaction while lowering costs, accelerating payments, and reducing staff workloads. To learn more, visit InvoiceCloud.com.
Position Summary:
As a Senior Solutions Engineer in InvoiceCloud’s Insurance vertical, you’ll play a key role in shaping how our customers connect their core systems with our EBPP platform. You’ll design and deliver modern, secure, and scalable integrations that enable frictionless digital payment experiences for insurers, agents, and policyholders. Working directly with our partners and customers, you’ll be engaged early in the customer lifecycle as a business analyst, technical consultant, and solutions engineer, providing product expertise, integration design, API consulting, and system integration testing support.
Candidates with extensive Guidewire development or system integration experience are preferred, but those with experience with other core insurance systems will be considered. You’ll collaborate with partners, customers, and internal teams in this position to create secure, performant, and scalable solutions. This highly consultative, technical role is ideal for someone who thrives on solving complex integration challenges and ensuring that implemented solutions deliver measurable business impact.
Responsibilities:
- Lead complex integrations with minimal oversight, and be a trusted advisor on solution design best practices
- Collaborate with Implementation Project Managers to scope, size, and plan “custom” system integrations tailored to customer requirements and environments.
- Lead implementation discovery to fully understand the customer’s business, digital payment, security, UI/UX, and integration requirements.
- Design solutions that align customer requirements with our EBPP platform’s capabilities, ensuring the right balance between functionality, scalability, and user experience.
- Draft comprehensive architectural diagrams that visualize workflows, API calls, and UI/UX integration, for all in-scope use cases
- Collaborate with Integration Project Managers to build easily deployable “standard” integrations that accelerate delivery and promote consistency across Insurance core systems such as Guidewire, Duck Creek, Majesco, and Insurity.
- Maintain and enhance existing integrations to incorporate platform enhancements and address evolving market and customer needs.
Education and Experience:
- Bachelor’s Degree in Engineering, Computer Science, Business, or similar field
- Deep experience and understanding of the insurance policy, billing, and claims lifecycle, and related digital payment processes and UI/UX design
- 4+ years in SaaS system integration, consulting, software development, or technical sales roles in the Financial/Insurance vertical
- Proficiency in integrating SOAP/REST APIs, and use of tools like Postman or Swagger
- Hands-on experience with modern cloud platforms (Azure preferred)
- Strong understanding of data integration (JSON, XML, SFTP, SQL)
- Development experience in Python, Java, or .NET (VB.NET a plus)
- Familiarity with federated identity management (SSO, SAML, OAuth)
Success Profile:
At InvoiceCloud, success is anchored in our core competencies—Customer Centric, Innovative, Drives Efficiency, and Takes Ownership—that guide how employees deliver with impact.
Customer Centric
- Lead discovery with insurers, agents, and partners to map policy/billing/claims workflows and tailor integrations that improve the policyholder's payment experience.
- Establish responsive communication and feedback loops with stakeholders to fine-tune designs and inform future integration standards.
Innovative
- Design modern, secure integration architectures (APIs, SSO, cloud) and continuously enhance integration frameworks to reflect evolving platform capabilities.
- AI/Automation: Leverage Copilot and ChatGPT to draft design specifications and test cases to accelerate delivery and enhance quality.
Drives Efficiency
- Build and refine reusable, “standard” integrations for leading insurance cores to improve delivery speed, consistency, and scalability.
- Proactively identify integration risks and streamline processes across environments to reduce rework and time-to-value.
Takes Ownership
- Provide hands-on guidance to Implementation and Integration Engineering throughout build and testing, ensuring accurate execution of designs.
- Operate with autonomy and sound judgment, coordinating across customers, partners, and internal teams to deliver durable outcomes.
Travel Requirements:
- This role includes limited travel (up to 20%) for company off-sites, customer visits, and collaboration sessions with partners and internal teams.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
InvoiceCloud is an Equal Opportunity Employer.
InvoiceCloud provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at our company, please contact [email protected].
Click here to review InvoiceCloud's Job Applicant Privacy Policy.
To all recruitment agencies: InvoiceCloud does not accept agency resumes. Please do not forward resumes to our job’s alias, employees, or any other organization location. Invoice Cloud is not responsible for any fees related to unsolicited resumes.
Top Skills
InvoiceCloud Braintree, Massachusetts, USA Office
30 Braintree Hill Office Park, Braintree, MA, United States, 02184
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