About InvoiceCloud:
InvoiceCloud is a fast-growing fintech leader recognized with 20 major awards in 2025, including USA TODAY and Boston Globe Top Workplaces, multiple SaaS Awards wins for Best Solution for Finance and FinTech, and national customer service honors from Stevie and the Business Intelligence Group. Judges also highlighted our mission to reduce digital exclusion and restore simplicity and dignity to how people pay for essential services, as well as our leadership in AI maturity and responsible innovation. It’s an award-winning, purpose-driven environment where top talent thrives. To learn more, visit InvoiceCloud.com.
Position Summary:
As a Senior Solutions Engineer in InvoiceCloud’s Insurance vertical, you’ll play a key role in shaping how our customers connect their core systems with our EBPP platform. You’ll design and deliver modern, secure, and scalable integrations that enable frictionless digital payment experiences for insurers, agents, and policyholders. Working directly with our partners and customers, you’ll be engaged early in the customer lifecycle as a business analyst, technical consultant, and solutions engineer, providing product expertise, integration design, technology (platform services) consulting, and system integration testing support.
Candidates with extensive Guidewire development or system integration experience are preferred, but those with experience with other core insurance systems will be considered. You’ll collaborate with partners, customers, and internal teams in this position to create secure, performant, and scalable solutions. This highly consultative, technical role is ideal for someone who thrives on solving complex integration challenges and ensuring that implemented solutions deliver measurable business impact.
Responsibilities:
- Lead complex integrations with minimal oversight, and be a trusted advisor on solution design best practices
- Collaborate with Implementation Project Managers to scope, size, and plan “custom” system integrations tailored to customer requirements and environments.
- Lead implementation discovery to fully understand the customer’s business, digital payment, security, UI/UX, and integration requirements.
- Design solutions that align customer requirements with our EBPP platform’s capabilities, ensuring the right balance between functionality, scalability, and user experience.
- Draft comprehensive architectural diagrams that visualize workflows, API calls, and UI/UX integration, for all in-scope use cases
- Collaborate with Integration Project Managers to build easily deployable “standard” integrations that accelerate delivery and promote consistency across Insurance core systems such as Guidewire, Duck Creek, Majesco, and Insurity.
- Maintain and enhance existing integrations to incorporate platform enhancements and address evolving market and customer needs.
Education and Experience:
- Bachelor’s degree in Computer Science, Business, or a related field.
- Extensive knowledge of insurance policy, billing, and claims processes, including full-lifecycle workflows and inbound/outbound payment requirements, is essential.
- 4+ years of experience in SaaS system integration, consulting, software development, or technical sales within the financial or insurance industries.
- Proven experience designing and integrating multi-vendor and line-of-business systems using both batch and real-time (using SOAP/REST APIs) architecture.
- Hands-on experience with modern development and productivity tools (Atlassian suite, SQL databases, Postman, Kong, Figma, Lucid, New Relic, ChatGPT); proficiency in one or more programming languages (Python, VB.NET, Java, JavaScript); familiarity with UX integration methods (redirects, iFrames, micro frontends); and strong understanding of authentication and federated identity standards (SSO, SAML, Basic Auth, OAuth).
Success Profile:
- At InvoiceCloud, success is anchored in four core competencies—Customer Centric, Innovative, Drives Efficiency, and Takes Ownership—that guide how employees deliver with impact.
Customer Centric
- Lead discovery with insurers, agents, and partners to map policy/billing/claims workflows and tailor integrations that improve the policyholder's payment experience.
- Establish responsive communication and feedback loops with stakeholders to fine-tune designs and inform future integration standards.
Innovative
- Design modern, secure integration architectures (APIs, SSO, cloud) and continuously enhance integration frameworks to reflect evolving platform capabilities.
- AI/Automation: Leverage Copilot and ChatGPT to draft design specifications and test cases to accelerate delivery and enhance quality.
Drives Efficiency
- Build and refine reusable, “standard” integrations for leading insurance cores to improve delivery speed, consistency, and scalability.
- Proactively identify integration risks and streamline processes across environments to reduce rework and time-to-value.
Takes Ownership
- Provide hands-on guidance to Implementation and Integration Engineering throughout build and testing, ensuring accurate execution of designs.
- Operate with autonomy and sound judgment, coordinating across customers, partners, and internal teams to deliver durable outcomes.
Travel Requirements:
- This role includes limited travel (up to 20%) for company off-sites, customer visits, and collaboration sessions with partners and internal teams.
Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay. The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.
InvoiceCloud is committed to providing equal employment opportunities to all employees and applicants. We do not tolerate discrimination or harassment of any kind based on race, color, religion, age, sex, nationality, disability, genetic information, veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected under applicable laws.
This commitment applies to all aspects of employment, including recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leave, compensation, and training.
If you require a disability-related or religious accommodation during the application or recruitment process, and wish to discuss possible adjustments, please contact [email protected].
Click here to review InvoiceCloud’s Job Applicant Privacy Policy.
For recruitment agencies: InvoiceCloud does not accept unsolicited resumes from agencies. Please do not forward resumes to our job aliases, employees, or any other company location. InvoiceCloud is not responsible for any fees associated with unsolicited submissions.
Top Skills
InvoiceCloud Braintree, Massachusetts, USA Office
30 Braintree Hill Office Park, Braintree, MA, United States, 02184
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