The role involves designing and developing backend services, automation pipelines, and maintaining CI/CD processes to support network operations, requiring expertise in programming and system administration.
Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a highly skilled and self-driven Senior Automation & Infrastructure Engineer to join our dynamic and forward-thinking team. This role is at the heart of transforming how we manage, monitor, and automate our operational and network environments, with a focus on reducing detection and restoration times, enhancing customer experience, and delivering high-impact automation across our NOC (Network Operations Center) and infrastructure platforms.
If you're passionate about infrastructure-as-code, systems engineering, and working across software and network layers to build scalable solutions - we'd love to hear from you.
Responsibilities
Infrastructure Automation & Development
System Administration & Platform Engineering
Network Operations & DOCSIS Expertise
Solution Architecture & Prototyping
Qualifications
Education & Experience
Technical Skills
Professional Skills
Why Join Us?
Work in a high-impact, fast-paced environment shaping the future of network operations.
Contribute to meaningful solutions that directly improve service reliability and customer experience.
Be part of a collaborative, forward-thinking team leveraging cutting-edge tools and practices.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary
We are seeking a highly skilled and self-driven Senior Automation & Infrastructure Engineer to join our dynamic and forward-thinking team. This role is at the heart of transforming how we manage, monitor, and automate our operational and network environments, with a focus on reducing detection and restoration times, enhancing customer experience, and delivering high-impact automation across our NOC (Network Operations Center) and infrastructure platforms.
If you're passionate about infrastructure-as-code, systems engineering, and working across software and network layers to build scalable solutions - we'd love to hear from you.
Responsibilities
Infrastructure Automation & Development
- Design, build, and maintain backend services and automation pipelines to support network operations and service infrastructure.
- Write scalable, testable, and maintainable code using Python, Go, or Java.
- Build APIs and tooling that integrate with infrastructure components (e.g., DHCP, DNS, RADIUS, CMTSs).
System Administration & Platform Engineering
- Serve as a subject matter expert in Linux system administration, including service configuration, process monitoring, and hardening.
- Build and maintain CI/CD pipelines and infrastructure automation using Git, Ansible, and related tools.
- Support system-level observability through log ingestion (e.g., syslog), metrics (e.g., Prometheus/Grafana), and event triggers.
Network Operations & DOCSIS Expertise
- Analyze and automate responses to events generated by DOCSIS plant infrastructure, cable modems, and CMTS systems.
- Assist in parsing and interpreting SNMP traps, syslogs, and DOCSIS TLVs to support proactive network monitoring.
- Work closely with IP Engineering and NOC to improve MTTR and optimize incident response.
Solution Architecture & Prototyping
- Collaborate with platform architects and engineering leads to help define infrastructure strategy and reference architectures.
- Support and prototype emerging technologies and platforms including:
- Kafka for streaming telemetry and event processing
- Kubernetes for container orchestration and deployment
- Other distributed technologies (e.g., Flink, Redis, PostgreSQL, Vault)
- Contribute to architectural evaluations, tool comparisons, and proof-of-concept implementations
Qualifications
Education & Experience
- Bachelor's degree in Computer Science, Network Engineering, or a related technical field, or equivalent work experience.
- 5-8+ years of professional experience in software engineering or systems engineering roles.
- Hands-on experience supporting Tier 2 or Tier 3 service provider environments is strongly preferred.
Technical Skills
- Proficient in at least one major programming language (Python, Java, or Go).
- Advanced Unix/Linux system administration (RedHat/CentOS/Alma preferred).
- Deep understanding of TCP/IP, SNMP, syslog, DHCP, DNS, and other service provider protocols.
- Experience with DOCSIS protocols, including modem provisioning, CMTS interaction, and event diagnostics.
- Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Splunk).
- Experience with Kafka or other event streaming tools a plus.
Professional Skills
- Strong problem-solving and debugging skills across software and network layers.
- Excellent communication and documentation skills.
- Ability to mentor junior developers and contribute to a collaborative engineering culture.
Why Join Us?
Work in a high-impact, fast-paced environment shaping the future of network operations.
Contribute to meaningful solutions that directly improve service reliability and customer experience.
Be part of a collaborative, forward-thinking team leveraging cutting-edge tools and practices.
At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $100,246.00 - $164,689.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.
Nearest Major Market: Long Island
Nearest Secondary Market: New York CIty
Top Skills
Alma
Ansible
Centos
Dhcp
Dns
Git
Go
Grafana
Java
Kafka
Kubernetes
Prometheus
Python
Redhat
Snmp
Splunk
Syslog
Tcp/Ip
Similar Jobs at Optimum
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Lead the design and implementation of AI-driven operations for telecommunications, focusing on automation, cross-functional collaboration, and team management.
Top Skills:
AIAnsibleAppianAutomationIt SystemsLow CodeMlNetwork OperationsNo CodePower PlatformPythonServicenow
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
The Account Executive is responsible for selling connectivity services to MDU clients, achieving sales goals, and maintaining client relationships.
Top Skills:
Windows-Based Applications
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Lead the strategy and management of observability tools across Network and IT domains, ensuring high performance, integration, and team leadership.
Top Skills:
Alarm ManagerAnsibleAppdynamicsDevice42FlinkGrafanaKafkaPythonRest ApisSplunk
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories