MDU Sales Account Executive I

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!
We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community.
If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!
We are Optimum!
Job Summary

• Under limited supervision, the Account Executive - MDU is responsible for selling Suddenlink Communications services to multiple dwelling unit (MDU) clients and meeting or exceeding sales goals.

Responsibilities

• Provides quality internal and external customer service surrounding the Company values
• Negotiates and prepares complete and accurate documentation for client agreements for new and existing properties based on strategic, financial, legal and operational criteria
• Sells video, data and telephony products to MDU clients
• Meets or exceeds corporate/system sales goals
• Prospects, cold calls (by phone and in person) and generates new sales opportunities
• Develops and maintains strategic account plans
• Develops relationships with clients and provides solutions to meet their needs
• Develops proposals and presentations to deliver to customers and prospects
• Ensures client retention and cross-sells and up-sells to existing clients
• Partners with sales engineer and sales support team to determine appropriate solutions for complex customer issues
• Ensures product pricing is consistent with pricing structures set at the corporate level and competitive environment
• Performs ROI assessment for profitability and submits for approval
• Updates essential client information in a timely manner
• Processes client disconnect orders
• Ensures customer satisfaction throughout sales cycle
• Maintains database information and customer records
• Performs other duties as assigned

Qualifications

• Bachelor's degree or equivalent experience
• Two years commercial sales experience
• Strong written and verbal communication skills
• Strong negotiation, problem solving and analytical skills
• Strong people and relationship management skills
• Computer skills including Windows-based applications
• Ability to prioritize and organize effectively
• Ability to analyze accurately with attention to detail
• Ability to work independently and with others
• Ability to comply with all Company safety procedures
• Ability to drive vehicle in a safe and responsible manner
• Appropriate valid driver's license and driving record within Company standards
• Ability to communicate in person, by telephone or in writing
• Ability to sort and distribute materials
• Ability to use reasoning to problem-solve and troubleshoot
• Ability to use a calculator, PC, CRT, keyboard and other standard office machines
• Ability to work in a climate controlled, air processed environment
• Ability to give public presentations
• Consultative selling experience preferred
• Bi-lingual proficiency preferred in some locations

At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey.
If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity.
All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.
Nearest Major Market: Austin