Senior Site Specialist - Bioreactor Lab Support

Work Schedule

Environmental Conditions

Job Description

Bioreactor Lab Support

When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. We help customers in finding cures for cancer, protect the environment, or make sure our food is safe. You’ll be supported in achieving your career goals and your work will have real-word impact!

Location/Division Specific Information

At Unity Lab Services we focus on service delivery excellence. Specific activities include the support of Research and Development, Technical Development, Manufacturing and Quality Control. We encourage strong communication skills with a customer centric demeanor.

This position is located in Cambridge, MA

What you will do:

You will follow well defined procedures & safety requirements as outlined by Best Practices, SOP’s & Work Instructions, as well as take directions from Team Lead and/or Supervisor regarding daily duties. You will make well thought relevant decisions and apply available resources to meet customer requirements.

In this role you will analyze, maintain, and reconcile various reports. You must contact your supervisor to discuss any customer issues or potential problems.

Must achieve personal growth & development by staying abreast of new policies and improvements, listen to customer concerns, effectively diffuse dissatisfaction, and quickly identify course of action with a goal of first call resolution within established turnaround times.

Must embrace Practical Process Improvement (PPI) methodologies and positively represent Thermo Fisher Scientific at all times throughout customer locations.

You must actively promote a safety-first atmosphere.

Job-Specific Duties may include:

•            Assemble, disassembly, cleaning, and set up of bioreactors. Maintain inventory for consumables, and equipment components. CIP/SIP of laboratory skids and apparatus, use of autoclaves for sterilization

• Initial flushing of ATF filters. Filter cleaning process, weekly QC's for autoclave (BI and DART testing), instrument maintenance scheduling.

•            Utilization of Good Documentation Practices in all record keeping maintaining metric data for work performed. Instrument verifications and calibrations following customer and manufacturers protocols.

• Tracking lab equipment information including calibration schedules, open work orders, and equipment status using Computerized Maintenance Management System (CCMS)

Benefits

We will provide the vital equipment for your role including: computer, monitor, keyboard, mouse, etc. We als provide any Personal Protective Equipment you may need including: lab coats, safety glasses, safety shoes, etc.

Additionally, we provide commuter benefits, 401K matching, health & dental medical coverage, employee discounts, tuition reimbursement, etc.

How will you get here?

Education

• High School Diploma or GED required, Bachelor’s Degree in biology, chemistry, biochemistry, (bio)chemical engineering, biomedical engineering, or a related field.
• 0-2+years Experience in a process development / manufacturing environment preferred

Knowledge Skills and Abilities:

•            Proven excellence in customer service skills, detail oriented problem solver

•            Computer/software skills (i.e. Outlook, Excel, Word, PowerPoint)

•            Must possess a strong desire to serve the customer, and the interpersonal skills to deal with various levels of personnel at the customer site. Must maintain Thermo Fisher Scientifics’ Four-I Values

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all the duties and responsibilities associated with it.

Accessibility/Disability Access

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process.