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Fastly

Senior Site Reliability Engineer - Network Operations (Remote)

Posted Yesterday
In-Office or Remote
22 Locations
168K-201K
Senior level
In-Office or Remote
22 Locations
168K-201K
Senior level
The Senior Site Reliability Engineer will maintain Fastly's global network, responding to incidents, innovating monitoring methods, and mentoring team members.
The summary above was generated by AI

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible — at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development. Fastly’s customers include many of the world’s most prominent companies, including Vimeo, Pinterest, The New York Times, and GitHub.

We're building a more trustworthy Internet. Come join us.

Senior Site Reliability Engineer (Networking)

Fastly’s Technical Operations (TechOps) team is responsible for building & operating the infrastructure that powers the Fastly Edge Cloud Platform. We oversee an extensive global network that spans 6 continents with over 100 points of presence and 462 Tbps of connected capacity. Our platform serves a significant portion of the content delivered to internet consumers across the planet, with customers ranging from online media streaming services to e-commerce, to open source projects, nonprofits and more. We take this responsibility seriously!

We’re looking for an experienced SRE with strong focus on networking and knowledge of the internet who can bring engineering principles, operational rigour and automation skills to help craft the future of Fastly’s network and directly contribute to making the internet better.

What You'll Do:

  • Build, operate, and maintain the continually growing global network footprint of Fastly’s Edge Cloud Platform.

  • Response to significant traffic incidents and lead network incidents, resolving edge cases and failure scenarios with your expertise in IP routing, particularly BGP.

  • Innovate new methods for monitoring network performance, focusing on the end-user experience, and proactively address potential issues.

  • Partner in the development and iteration of tools and automation systems that improve how we operate and build the network.

  • Continual deep-dive of performance-based analytics and close involvement with partner teams to maintain a performant global network.

  • Advocate for the operational stability of the network by identifying opportunities and partnering with engineering teams to shape their roadmaps and software solutions.

  • Mentor team members on the complexities of global routing, especially in an anycast-heavy environment.

What We're Looking For: 

  • Extensive experience in the protocols and practices that make up the fabric of the global internet, including IP, BGP, Anycast and DNS.

  • Proficiency in Tier 1 Internet service providers, Internet exchanges and cloud providers.

  • Ability to analyze traffic patterns across multiple dimensions using flow-based tools.

  • Experience working with alerting, monitoring and visibility tools (such as Graphite/Grafana, Prometheus, or Splunk).

  • Experience in code and design reviews and Scripting abilities in a common language such as Python, etc

  • Experience with Linux/Unix.

  • Knowledge across cloud hosting solutions (i.e., GCP, AWS and Azure).

  • Knowledge of DevOps practices and CI / CD pipelines (ie. Git, Jenkins, Ansible).

  • Adept at knowledge sharing and creating comprehensive documentation to empower teams.

  • Able to collaborate with cross-functional teams to shape the technical roadmap, prioritizing initiatives to optimize automation tooling and the network.

Work Hours: This position will require you to be available during core business hours - specifically from 09:00 am - 06:00 pm Eastern Time - as well as occasional nights and weekends as needed for on-call and incident support.

Work Location(s) & Travel Requirements: This position is open to both hybrid and remote work locations.

The preferred hybrid location for this position is:

  • New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees flexibility to split their time between the office and home. 

We are also willing to consider remote candidates in the US.

This position will require occasional travel as required by your role or requested by your manager.

SF / LA Fair Chance Ordinance Statement

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Salary: The estimated salary range for this position is $167,790 to $201,348 plus bonus. Starting salary may vary based on permissible, non-discriminatory factors such as experience, skills, qualifications, and location.

This role may be eligible to participate in Fastly’s equity and discretionary bonus programs.

Benefits: We care about you. Fastly works hard to create a positive environment for our employees, and we think your life outside of work is important too. We support our teams with great benefits that start on the first day of your employment with Fastly. Curious about our offerings? 

We offer a comprehensive benefits package including medical, dental, and vision insurance. Family planning, mental health support along with Employee Assistance Program, Insurance (Life, Disability, and Accident), a Flexible Vacation policy and up to 18 days of accrued paid sick leave are there to help support our employees. We also offer 401(k) (including company match) and an Employee Stock Purchase Program. For 2025, we offer 11 paid local holidays, 11 paid company wellness days. 

Why Fastly?

  • We have a huge impact. Fastly is a small company with a big reach. Not only do our customers have a tremendous user base, but we also support a growing number of open source projects and initiatives. Outside of code, employees are encouraged to share causes close to their heart with others so we can help lend a supportive hand.

  • We love distributed teams. Fastly’s home-base is in San Francisco, but we have multiple offices and employees sprinkled around the globe. As a new hire, you will be able to attend our IN-PERSON new hire orientation in our San Francisco office! It is an exciting week-long experience that we offer to new employees to build connections with colleagues across Fastly, participate in hands-on learning opportunities, and immerse yourself in our culture firsthand. 

  • We value diversity. Growing and maintaining our inclusive and diverse team matters to us. We are committed to being a company where our employees feel comfortable bringing their authentic selves to work and have the ability to be successful -- every day.

  • We are passionate. Fastly is chock full of passionate people and we’re not ‘one size fits all’. Fastly employs authors, pilots, skiers, parents (of humans and animals), makeup geeks, coffee connoisseurs, and more. We love employees for who they are and what they are passionate about.

We’re always looking for humble, sharp, and creative folks to join the Fastly team. If you think you might be a fit please apply! A fully completed application and resume or CV are required when applying.

Fastly is committed to ensuring equal employment opportunity and to providing employees with a safe and welcoming work environment free of discrimination and harassment. Our employment decisions are based on business needs, job requirements and individual qualifications. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, family or parental status, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Consistent with the Americans with Disabilities Act (ADA) and federal or state disability laws, Fastly will provide reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact your Recruiter, or the Fastly Employee Relations team at [email protected] or 501-287-4901. 

Fastly collects and processes personal data submitted by job applicants in accordance with our Privacy Policy. Please see our privacy notice for job applicants.

Top Skills

Ansible
Anycast
AWS
Azure
Bgp
Dns
GCP
Git
Grafana
Graphite
Ip
Jenkins
Linux
Prometheus
Python
Splunk

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