Company Description
Dynatrace exists to make the world's software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world's largest organizations trust Dynatrace® to accelerate digital transformation.
We're an equal opportunity employer and embrace all applicants. Dynatrace wants YOU-your diverse background, talents, values, ideas, and expertise. These qualities are what make our global team stronger and more seasoned. We're fueled by the diversity of our talented employees.
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Job Description
Is "above and beyond" second nature to you? Do you have both strong interpersonal and analytical skills? Do you thrive working in a fast-paced environment?
If you answered yes to the above three questions, this is your opportunity to be part of one of the fastest growing companies in the Cloud.
Dynatrace, the global leader in Software Intelligence, is looking for a Senior CRM Program Manager to join our dynamic and motivated Sales Operations team. We need a smart, roll-up your sleeves type of individual who is willing to go the extra mile to support our growing sales team in the following capacities:
Job Responsibilities

• Lead Salesforce.com strategic projects supporting GTM vision for Sales organization
• Build and execute a vision for Salesforce to improve deal execution which drives increased efficiency for our Sales and supporting organizations
• Strategize end-state vision and implementation timeline for Salesforce CRM capabilities to support Dynatrace's rapid expansion
• Align with Business Systems leadership to define, prioritize and plan necessary SFDC improvements which drive a future state scalable vision, and coordinate with team to execute said priorities
• Develop working model with leadership from other Sales facing teams (finance, partner, sales enablement, etc) to ensure effective partnerships across our organizations
• Define best-in-class Sales focused processes built on SFDC functionalities that enable an effective multi-faceted SaaS business model

Qualifications
Minimum Qualifications:

• Minimum expectation of a Bachelor's Degree OR equivalent education/experience
• 8+ years Sales Operations CRM experience required

Preferred Qualifications:

• Bachelor's Degree in Business Administration, Finance, or similar field
• Experience in SaaS specific software and process requirements
• Sales Operations CRM experience with Salesforce.com platform
• Salesforce.com certification
• Excellent written and verbal communication skills, effective leadership, and ability to guide all levels of the organization through a vision to execution
• Proven track record of leading organizations through significant software implementations

This role will be working a Hybrid in-office/remote schedule based out of our Waltham, MA office
Additional Information

• Dynatrace is a market share leader & an 13x magic quadrant leader
• Dynatrace invests more in R&D than some of our competitors' total revenue, assuring market-leading customer value and quick adoption
• Dynatrace is trusted by over half of Fortune's Top 10
• Dynatrace provides a culture of excellence with competitive compensation packages that recognize and reward greatness
• Dynatrace gives you the chance to work with the largest of the Cloud players like AWS, Azure, VMware, and Google Cloud allowing our customers to have the best 3rd Generation Monitoring in the world. Not to mention we're fully automated from the start, providing the most advanced solution leveraging our AI machine learning technology

Compensation and rewards

• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.
• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement.

All your information will be kept confidential according to EEO guidelines.
We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law / EEO is the Law Supplement . To be considered for this position, please upload your resume/CV.