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Your role at Dynatrace
This is a hybrid role (2 days per week) out of our Boston, MA office.
We are looking for a high performer and Salesforce CRM Specialist/Developer (CPQ) to join our Business Systems organization (Corporate IT) in support of our growing business and advance the integration of Salesforce at Dynatrace.
Do you have what it takes? Come join our dynamic and growing IT center of excellence!
You will play a key role in the configuration and design of Salesforce Revenue Cloud and its offerings. You will be responsible for various projects including the development, and maintenance of our CPQ and Billing implementation and driving a seamless Quote-to-Cash business process. You will ensure that the overall Salesforce solution at Dynatrace optimizes our investment in Salesforce, balancing business needs with technical complexity.
What will help you succeed
• Develop and implement Salesforce solutions that accurately track usage-based pricing and billing, including defining consumption-based pricing models, associating them with products and handling usage data. • Configure, develop, test and troubleshoot within Salesforce using Flow, Visualforce, Apex, LWC, APIs and related components.• Develop overall solution design options and recommendations, considering pros and cons (i.e. object structure, development of formulas, integration points, needs for non-native functionality)
• Write comprehensive design specifications (functional specifications, solution design document, change controls, data migrations, technical design document)• Applying Agile methodologies, work with product owners, business analysts, project managers and business users in sprint planning, story grooming and estimation as well as release planning and execution.
Minimum Requirements: • To be part of our close-knit agile team, you should bring technical skill, strong interpersonal skills, a passion for learning and a team spirit. • 3+ years experience administering/solutioning/development with Salesforce • Experience with Salesforce CPQ and subscription-based licensing.
Preferred Requirements: • Proficiency in various CPQ functionalities such as QCP, subscription-based licensing, usage billing, amendments, co-terming and renewals is preferred.• Knowledge of Agentforce / Agent Builder to define agent behaviors, topics and actions.• Ability to build custom solutions and integrations for usage-based billing. • Experience working with Salesforce Deployment tools such as Copado as well as an understanding of the nuances of CPQ deployments. • Salesforce certifications preferred, e.g., Salesforce Developer, Specialist, or Consultant paths.• Experience working with Jira a plus• Knowledge of Salesforce Revenue Cloud Advanced (RCA) a plus
Why you will love being a Dynatracer
Compensation and Rewards
DOE, salary $120K - $150K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
This is a hybrid role (2 days per week) out of our Boston, MA office.
We are looking for a high performer and Salesforce CRM Specialist/Developer (CPQ) to join our Business Systems organization (Corporate IT) in support of our growing business and advance the integration of Salesforce at Dynatrace.
Do you have what it takes? Come join our dynamic and growing IT center of excellence!
You will play a key role in the configuration and design of Salesforce Revenue Cloud and its offerings. You will be responsible for various projects including the development, and maintenance of our CPQ and Billing implementation and driving a seamless Quote-to-Cash business process. You will ensure that the overall Salesforce solution at Dynatrace optimizes our investment in Salesforce, balancing business needs with technical complexity.
What will help you succeed
• Develop and implement Salesforce solutions that accurately track usage-based pricing and billing, including defining consumption-based pricing models, associating them with products and handling usage data. • Configure, develop, test and troubleshoot within Salesforce using Flow, Visualforce, Apex, LWC, APIs and related components.• Develop overall solution design options and recommendations, considering pros and cons (i.e. object structure, development of formulas, integration points, needs for non-native functionality)
• Write comprehensive design specifications (functional specifications, solution design document, change controls, data migrations, technical design document)• Applying Agile methodologies, work with product owners, business analysts, project managers and business users in sprint planning, story grooming and estimation as well as release planning and execution.
Minimum Requirements: • To be part of our close-knit agile team, you should bring technical skill, strong interpersonal skills, a passion for learning and a team spirit. • 3+ years experience administering/solutioning/development with Salesforce • Experience with Salesforce CPQ and subscription-based licensing.
Preferred Requirements: • Proficiency in various CPQ functionalities such as QCP, subscription-based licensing, usage billing, amendments, co-terming and renewals is preferred.• Knowledge of Agentforce / Agent Builder to define agent behaviors, topics and actions.• Ability to build custom solutions and integrations for usage-based billing. • Experience working with Salesforce Deployment tools such as Copado as well as an understanding of the nuances of CPQ deployments. • Salesforce certifications preferred, e.g., Salesforce Developer, Specialist, or Consultant paths.• Experience working with Jira a plus• Knowledge of Salesforce Revenue Cloud Advanced (RCA) a plus
Why you will love being a Dynatracer
- A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
- Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
- An environment that fosters innovation, enables creative collaboration, and allows you to grow.
- A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
- A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
Compensation and Rewards
DOE, salary $120K - $150K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.
Dynatrace Boston, Massachusetts, USA Office
Dynatrace Global Headquarters Office
Our Boston office is located in the heart of downtown in Atlantic Wharf—just steps from the waterfront, public transit, and some of the city's top dining spots. Thoughtfully designed for collaboration, our space boasts vibrant work areas, modern amenities, and breathtaking harbor views.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
