The Senior Salesforce Administrator manages Salesforce environments, focusing on user management, configuration, integrations, data quality, and system maintenance to enhance user experience and support business outcomes.
Join a Global Team Making a Lasting Impact with Lumivero
Are you ready to be part of a team that’s changing the world? At Lumivero, we develop powerful data-intelligence software that empowers users to answer their most pressing questions. Our trusted research, decision-making, and organizational tools help academic and corporate professionals create impactful insights from their most complex data – enabling them to work more efficiently and make informed, confident decisions.
The Senior Salesforce Administrator is responsible for the overall administration, optimization, and ongoing evolution of Lumivero’s Salesforce ecosystem across multiple Salesforce environments. This role ensures a secure, scalable, and user- friendly platform by owning end-to-end user and access management, delivering configuration enhancements using Salesforce best practices, maintaining data quality, and supporting reliable operations through disciplined environment and release management. Partnering closely with stakeholders across the business, the Senior Salesforce Administrator translates requirements into thoughtful solutions, manages key third-party integrations, and enables accurate reporting and analytics to drive adoption and business outcomes
Key Responsibilities
- All aspects of user and license management, including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules across multiple Salesforce Orgs
- Salesforce configuration changes, including (but not limited to) Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards, and reports
- Manage integrations with third-party tools (e.g., Marketo, Netsuite, Zuora, Docusign, Linkedin, etc.)
- Execute bulk data loads and extracts (Data Loader) and create SOQL-driven datasets to enable accurate reporting
- and analysis.
- Provide support for users resolving complex issues.
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Data management to improve Salesforce data quality, implementing rules and automation as needed
- Technical documentation
- Sandbox environment management
- DevOps/release management experience
- Proactive system maintenance, including security reviews, release updates, health check, and Optimizer
Required Skills and Experience
- Bachelor’s degree minimum in Information Systems, Computer Science, or Business Administration preferred
- Certified Salesforce Administrator, Advanced Administrator preferred
- 4+ years of direct system experience
Benefits
- Annual base salary up to $110,000, depending on qualifications.
- An annual performance-based bonus to recognize personal excellence.
- Annual tech stipend to get what you need to do your best work.
- Flexible, remote first work environment and a diverse, global team.
- Opportunities for career advancement as Lumivero grows.
Help Transform Our World with Powerful Insights – Join Our Team!
At Lumivero, we believe in the power of research and informed problem-solving. Our data-intelligence software helps professionals in academia and business collect, organize, and analyze structured and unstructured data to identify risks, opportunities, themes, and patterns. Lumivero empowers them to do it all smarter, better, and faster!
Our diverse, global team is made up of experts in their fields and dedicated professionals building best-in-field software. We’re passionate about the customers we serve, the products we create, and the problems we solve.
Lumivero is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.
Lumivero is an E-Verify Employer. You can review the E-Verify Poster. Lumivero is committed to supporting individuals requiring accommodation in the application process.
Top Skills
Data Loader
Docusign
Marketo
NetSuite
Salesforce
SOQL
Zuora
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