Allstate Identity Protection is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We combine our advanced investigative systems with our expertise in working with businesses to ensure our customers remain protected from any online threat.
Job DescriptionWe are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary, and Business Unit of Allstate since 2019. We are committed to making digital life easier, safer, and more rewarding by offering innovative protection against digital fraud, so members can live confidently online. 3000+ employers partner with AIP to provide their employees (via voluntary benefits) a safe and secure digital life. Our end-user subscriber base is nearly 3 million people covered by our comprehensive protection products.
The role and Scope:
Reporting to the Vice President, Enterprise Program Management Office, the Senior Project Manager is responsible for leading teams to successfully deliver complex, cross-functional initiatives. Projects could range from new product development, feature enhancements, corporate systems integrations, strategic partnership implementations and integrations, GTM focused projects, etc.
In this individual contributor role, you will also be responsible for the creation of change management strategies and plans to implement and drive initiatives that maximize adoption and business value.
Essential Functions:
Run assigned project(s) on a day-to-day basis, verifying that the project produces the required deliverables of quality within the specified cost and time constraints
Manage resources and schedules throughout full systems development life cycle, including management of issues, risks and change requests to ensure successful and on-time delivery.
Report on project success criteria results, metrics, test, and deployment management activities.
Lead change management for projects of moderate size/complexity
Develop new tactics that contribute to the overall change strategy and program objectives (People, Process, Technology).
Partner with teams to prioritize and support large scale projects based on business impact; articulate and communicate change strategies and impacts across business stakeholders
Be the key interface with stakeholders and leadership and exercise judgment and discretion to develop solutions to remove obstacles and redefine approaches
Infuse continuous improvement principles into programs to increase automation, efficiency productivity, quality and profitability while eliminating waste
Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence
Required Education, Skills, and Experiences:
High School Diploma or GED mandatory
10+ years of Project Management experience
3+ years of Change Management experience
Extensive experience managing complex initiatives that span one or multiple lines of business.
Experience leading a project team(s) by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
Experience creating, managing, and implementing Change Management plans
Demonstrate collaborative assertiveness and diplomacy with the ability to influence and spur change, facilitate, and enhance performance within a cross-functional environment
Demonstrate decisiveness in resolving business problems, making decisions, and identifying priorities
Comfortable operating in fast-paced, dynamic environment
Proven ability to demonstrate a drive for results and accountability of business needs
Proven ability to work in an ambiguous environment and collaborate across multiple areas to achieve a common business objective
Extensive experience presenting to stakeholders and/or Senior Leadership.
Intermediate level of proficiency with Excel, Visio, PowerPoint, Jira, and SharePoint.
Required Project Management experience in three or more below:
Change Management
Business Process Engineering
Business and Operations Process Improvements
Software Product Development: new features, enhancements, UI, web applications, etc.
Technology Integrations: Partners, 3rd party, corporate systems, etc.
Go-to-Market (GTM) Strategy Implementation
Preferred Education, Skills, and Experiences:
Bachelor’s degree
PMP, Agile, and Change Management certifications
Project Management experience in a product and/or software development environment
Business Process Engineering experience
AIP2024
Please note:
The budgeted offer annual salary for this role, is between $120-$140K. This position is also eligible for annual performance bonus of up to 20% of annual salary
Benefits (partial list) : $80/ month connectivity stipend, up to 20 days per year PTO, 9 national holidays, medical/dental/vision with HRA/FSAs, and other perks. Please visit www.allstategoodlife.com to review specific benefits information. AIP employees partake in our parent company Allstate US benefits effective Jan 1st, 2025
**The compensation range below is the whole range of this and other related roles in the Allstate job family**.
SkillsCustomer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-OrientedCompensationCompensation offered for this role is $85,600.00 - 152,650.00 annually and is based on experience and qualifications.At Allstate Identity Protection, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.
You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.
Good Hands. Greater Together.®
We are Allstate Identity Protection (formerly, InfoArmor), a wholly owned subsidiary of The Allstate Corporation. We go beyond the typical identity theft protection! Our Allstate Digital Footprint™, identity theft and credit monitoring services, fraud remediation and restoration services help our subscribers safeguard their personal information, data they share online, and the relationships they treasure.
Employment Criteria: The candidate(s) offered this position will be required to submit to a background investigation, which includes a drug screen
Work Environment: Except for our Customer Care roles which necessitates onsite work, most other roles are remote. AIP is a remote-first company; however, our roles are open to in-office or flex work if you live in a city with a physical office location
Physical Demands: We primarily collaborate with our colleagues through virtual meetings and office collaboration tools. Employees will have to operate a laptop computer (PC or Mac available), computer software platforms, and other office productivity machinery, as necessary. Employees must be able to remain stationary for extended periods and must be able to observe and interpret written and/or verbal communication.
Additional Information: AIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
We are committed to the full inclusion of all qualified individuals. As part of this commitment, AIP will provide reasonable accommodations to all qualified individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment. Please let us know if you need a reasonable accommodation.
AIP uses the E-Verify employment verification program.
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