Senior New Product Quality Engineer - Ninja Product Development

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
We are looking for a detail-oriented, quality-driven, and collaborative senior product quality engineer to join our team and drive product quality across the entire product lifecycle - from early concept through post-launch performance. In this high-impact role, you'll work closely with cross-functional teams to ensure quality is built into the design, validated through robust testing, and continuously improved based on marketplace feedback.
You'll help shape the voice of the customer in both front-end development and post-launch improvement initiatives, playing a key role in delivering durable, reliable, five-star products.
Key Responsibilities
Front-End & New Product Development Quality

• Support early-stage development teams to embed quality into design (DFMEA, DFM, CTQs, tolerance analysis)
• Ensure robust design validation & verification (DV/VV) plans are developed and executed
• Participate in design reviews and phase gates to assess quality and manufacturability
• Drive early identification and mitigation of quality risks through structured risk assessments
• Support product and hardware specification development in collaboration with engineering

Post-Launch Quality

• Analyze field returns, customer complaints, and digital escalations to identify root causes
• Lead product health reviews and drive corrective actions and long-term product improvements
• Collaborate with Customer Excellence to monitor sentiment and emerging issues
• Lead cross-functional tracker meetings to resolve top field issues and ECNs
• Provide feedback loops to NPD teams based on post-launch learnings

Quality Systems & Cross-Functional Collaboration

• Facilitate supplier investigations and corrective action processes (8D, CAPA)
• Present risk and quality updates to senior management throughout the product lifecycle
• Act as a product quality expert across functions - Engineering, Manufacturing, Supply Chain, and Customer Support
• Ensure process efficiency and consistency across both development and sustaining quality

Qualifications

• Bachelor's Degree in Mechanical Engineering, Quality, Product Development, or related field
• 5+ years of experience in quality, design, or product engineering (consumer goods preferred)
• Deep understanding of design for quality, risk analysis, validation, and post-launch quality management
• Strong problem-solving and root cause analysis skills (FMEA, 5 Whys, SPC, etc.)
• Proven ability to work cross-functionally in fast-paced, high-impact environments
• Proficient in Microsoft Office (Excel, Word, PowerPoint); SharePoint experience a plus
• Strong written, verbal, and presentation communication skills
• Highly organized, resourceful, and detail-focused
• Willingness to travel as required

Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
This posting will close within 90 days from the original posting date.
Pay Range
$108,500-$162,800 USD
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]