Senior Product Manager

🌍 Boston
🤝 Product and Engineering
💚 Reporting to VP of Product 

We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino’s, JD Sports and McDonald’s.

We're looking for a Senior Product Manager to drive our enterprise integration strategy and support our growing US customer base. This is a unique opportunity to own critical partnerships with systems like Workday and ServiceNow, while working directly with enterprise customers to shape product direction.

You'll be the bridge between our engineering teams, sales organization, and customers - translating complex integration requirements into product solutions while supporting pre-sales efforts with technical expertise and rapid prototyping.

• Partnership Management: Key to our Workday partnership and integration strategy, ensuring seamless connectivity between Blink and enterprise systems of record.
• Customer-Driven Product Development: Champion the US market perspective in product development, ensuring regional customer needs, competitive dynamics, and market opportunities drive strategic product decisions and roadmap priorities.
• Pre-Sales Support: Partner with sales on enterprise deals, creating product mockups, demos, and documentation to win complex opportunities.
• Squad Product Leadership: Lead the squad’s product direction end-to-end, setting priorities and making day-to-day trade-offs in close partnership with Engineering, ensuring work aligns to strategic goals while maintaining momentum on customer commitments.
• Discovery to Launch: Lead discovery processes to validate new feature ideas, working closely with customers and internal teams to define requirements, then shepherd features through development to successful market launch.
• Go-to-Market Strategy: Partner with marketing, sales, and customer success to develop launch strategies, positioning, and enablement materials that drive feature adoption.
• Product Roadmap: Own and communicate a clear roadmap for your squad, which balances customer requests, technical debt, strategic initiatives, and new product opportunities.
• Cross-Functional Collaboration: Work closely with sales, customer success, and marketing to gather insights, support deals, and ensure product decisions ladder up to business objectives.

• 5+ years minimum of product management experience in B2B SaaS.
• Deep experience with enterprise systems of record (ServiceNow, Workday, SAP, Oracle HCM, etc.) - either building integrations directly or partnering with these platforms.
• Strong experience operating in agile, iterative product teams and making prioritisation and scope decisions under real-world constraints.
• Demonstrated ability to work effectively in fast-paced environments with evolving priorities and incomplete information.
• Strong technical acumen to work effectively with engineering teams and solution architects.
• Comfortable being customer-facing and representing product in pre-sales situations with a proven track record working with enterprise customers and supporting complex sales cycles.
• Excellent communication skills and ability to translate technical concepts for diverse audiences.
  

• Design skills or experience with prototyping tools (Figma, modern AI-powered design tools).
• Experience with internal communications or employee experience platforms.
• API and integration platform experience.
• Prior experience in a high-growth SaaS scale-up environment.

You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!

Benefits include:

• A competitive salary.
• Generous equity allocations with significant upside potential.
• 20 day's leave + public holidays.
• 401(k) A generous plan to help you save for a bright future.
• Private health insurance- we'll pay for your medical, dental, and vision coverage.
• Enhanced parental leave.
• Additional time off between Christmas and New Year.
• The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
• Social events (lunches, breakfasts, nights out).