Senior Product Manager

Category/Area of Expertise: Product Management
Job Requisition: 437398
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Commercial Systems (5157942)
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Primary Purpose
We are seeking a data-driven and customer-obsessed Senior Product Manager to lead the strategy, development, and optimization of our Search and Personalized Recommendations experiences across digital channels. This role is central to driving growth in our grocery retail business by increasing digital engagement among current customers and accelerating the acquisition of new digital customers.
As a leader on the Digital Product team, you will shape and execute a roadmap that enhances how customers discover and shop for products-using a balance of innovative machine learning solutions, robust A/B testing, and a stable, seamless user experience.
Our flexible/ hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Chicago, and IL, Quincy, MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties and Responsibilities

• Identify valuable problems to solve and lead product discovery efforts for a team focused on search technology
• Leverage customer data and analytics to identify opportunities that drive customer engagement, retention, and digital growth.
• Partner with engineering, data science, design, marketing, and operations teams to build and continuously improve scalable and personalized discovery experiences.
• Drive a test-and-learn culture, using A/B testing and other methods to validate features and optimizations.
• Prioritize features and initiatives based on customer impact, business value, and technical feasibility while ensuring a stable and performant user experience.
• Monitor and report on key performance indicators (KPIs), including search conversion rate, product discovery efficiency, and digital acquisition metrics.
• Stay abreast of trends and advancements in search technology, personalization, and the competitive landscape within eCommerce and grocery retail.
• Serve as the voice of the customer and internal stakeholder champion, ensuring alignment across teams and driving execution through influence.

Qualifications

• Data-driven, customer focused leader with experience managing multiple stakeholder groups and strong communication skills
• Strong background with experimentation and A/B testing
• Experience partnering with Data Science and UX research teams to understand insights, make solution recommendations, and establish strategic vision for the search experience
• Experience shipping end-to-end products
• Ability to navigate ambiguity and influence leaders across different domains

Preferred Qualifications

• Experience working in grocery, retail, or high-SKU consumer marketplaces - eCommerce background ideal
• Preferred experience with AI and ML capabilities
• Experience leveraging technologies that power search capabilities
• Comfortable mentoring; experience managing individual contributors
• Familiarity with mobile-first product strategies and omnichannel customer experiences.
• Background in computer science, data science, or related technical field.

Salary Range: $136,160 - $204,240
#LI-KK1 #LI-Hybrid
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent. Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
We offer an experience where our associates are valued; Diversity, Equity, Inclusion and Belonging are infused in our business and our employees are representative of the communities that we serve. We believe in total wellness, which encompasses a blend of physical, financial and emotional wellness.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.