Senior Product Manager, Public Sector

InterSystems HealthShare seeks strong product leaders to help create the next generation of solutions to highly important health and healthcare issues.

InterSystems HealthShare is the premier health interoperability and innovation platform, providing unique solutions for today’s widely distributed healthcare in which a single patient may connect to many providers at many locations using many different information systems. We combine and unify data from thousands of sources including all major electronic health records, social determinants, claims processors, public health, IoT devices, patient self-care and outcomes measures, and many more onto a flexible and powerful data platform. We transform, summarize, analyze, and communicate that information in many ways to address key clinical, strategic and operational problems. HealthShare provides a wide variety of clinical and operational solutions to a rapidly growing list of customers in the US and internationally, including providers, health plans, public health systems, state and national health organizations, health information exchanges, and development partners.

The HealthShare team is looking for an experienced Senior Product Manager with deep roots in healthcare IT and the public sector. As a member of our team, this position will own the roadmap and strategy for HealthShare solutions serving state, local, and federal health organizations, including Medicaid, public health, and health information exchange programs. The Senior Product Manager will work across HealthShare products and development teams to bring together capabilities that address the needs of public-sector customers.

Responsibilities:

• Participate in and/or lead the strategic direction, feature design, user interaction, requirements, and roadmap of one or more products and solutions
• Provide a deep understanding of the needs of state, local, and federal health organizations, including Medicaid agencies, public health agencies, health information exchanges, and other public-sector partners
• Lead product delivery in partnership with Scrum teams, translating customer and market requirements into prioritized backlogs, releases, and measurable customer outcomes
• Communicate with current and potential customers on a regular basis to understand their programs, processes, and needs - to translate those into new product requirements, understand needed changes over time, and help customers get the greatest value from HealthShare solutions
• Represent the “voice of the customer” internally in guiding product design and development
• Collaborate on overall HealthShare product strategy, roadmap, and cohesiveness with colleagues on the Product Management team possessing a range of health and technology expertise
• Partner with sales and field teams to support public-sector market development, customer engagements, and requests for proposals
• Serve as an internal subject matter expert in public-sector healthcare programs, policy, funding, procurement, and/or informatics domain areas
• Understand and advise internal and external audiences on relevant industry trends, including new products, regulatory requirements, government programs, funding priorities, and changes in practice
• Participate in studies of the impact of HealthShare solutions on quality, access, safety, efficiency, and public-health outcomes
• Participate in the professional community, including attendance at national and international conferences

The ideal candidate will bring the following:

• 10+ years of product management experience
• Demonstrated success owning product strategy and roadmap for healthcare technology products serving complex customer needs
• Demonstrated success leading the delivery of complex healthcare technology solutions from concept through release in collaboration with cross-functional development teams
• Experience working with customers or stakeholders to understand and refine product needs at all stages of product development
• Significant experience working with public-sector healthcare organizations, including Medicaid agencies, public health agencies, health information exchanges, or other government health programs
• Experience with healthcare operations, information technology applications, data integration and interoperability, and analytics
• Experience supporting complex public-sector buying processes, requests for proposals, grants, or government-funded programs
• Demonstrated ability to represent product strategy, vision, and solution capabilities with senior customer leaders, government executives, industry analysts, and other external audiences
• Experience working with application design at an in-depth level, in industry, government, or with a healthcare organization
• Ability to work successfully in both team and individual settings, with limited supervision
• Excellent written and verbal communication skills
• Experience with one or more of the following healthcare standards/technologies: HL7v2, C-CDA, FHIR, X12, IHE XDS, XCA, XDR, etc.; OMOP; OpenEHR

Education:

• BS in health, technical, public policy, or business area or comparable experience required
• MBA, MPH, MHA, MPP, or similar degree preferred

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.