Here at Hometap, we’re collaborative, passionate, and always ready to roll up our sleeves to create solutions that help people get more out of homeownership — and out of life. Our first product, a home equity investment, gives homeowners the opportunity to quickly access the equity they’ve built in their home to pay for what’s most important to them, from handling debt to finally making much-needed renovations, without taking on debt.
We work hard, and have some fun along the way, too. You don’t have to take our word for it: The Boston Globe and Forbes have recognized us as a great place to work, and we’ve been honored for our commitment to innovation in the fintech space by Inc., HousingWire, and more!
In case you need any more convincing, we also provide competitive compensation, healthcare coverage, generous PTO, a meaningful equity package, and a strong culture with plenty of opportunities for team-building and camaraderie.
Who you are:
Hometap is seeking a process-oriented and technically fluent Senior Product Manager to drive material value to our Underwriting decision-making and Operations teams. Reporting to the Platform Team’s Head of Product, you'll work cross-functionally to ideate, evaluate, and deliver impactful improvements to our Originations processes and the systems that power them. You are a systems thinker with a pragmatic approach to problem-solving, who appreciates the human factors in technology and process.
What you'll do:
- Lead the implementation and ongoing optimization of Hometap's third-party workflow systems, ensuring they're configured, adopted, and continuously improved
- Identify and eliminate process inefficiencies across underwriting and operations workflows, translating pain points into prioritized product opportunities
- Establish yourself as an internal authority on mortgage tech, fintech, and workflow tooling, staying current on vendors, capabilities, and emerging solutions that could improve underwriting speed and quality
- Collaborate with Investment Operations and Engineering to design and deliver integrations that reduce manual effort and operational cost
- Iterate on staff-facing experiences with an empathetic perspective on the day-to-day jobs our staff performs
- Test and scale each delivery with data analysis, A/B testing, phased rollouts, and user research
- Build and maintain dashboards to track KPIs, analyze operational performance, and surface actionable insights regularly
- Communicate process improvement recommendations and ROI to key stakeholders across the organization, including senior leadership
- Advocate for platform-level changes that empower and facilitate testing of new Homeowner experiences
What you bring:
- 4+ years of product management experience, preferably with both B2B and B2C exposure; strong preference for fintech, proptech, or mortgage origination experience
- Hands-on familiarity with mortgage origination systems, workflow automation platforms, or related fintech infrastructure
- A demonstrable history of cost-reducing integrations and process improvements with measurable outcomes
- Passion for intuitive, pragmatic user experiences, especially for internal tooling
- Excellent written and verbal communication skills, with the ability to influence cross-functional teams and executive stakeholders
- Experience integrating AI/ML models and automation into production workflow systems, including prompt engineering, API orchestration, and translating business logic into intelligent decision pipelines
- Comfort with AI based prototyping and rapid solutioning to facilitate alignment and collaboration
- Strong analytical skills and comfort working with data to make informed decisions; experience with tools like Heap, Tableau, or similar platforms a plus
- Self-awareness and time management skills to balance multiple projects at once and know when to ask for help
The salary range for this role is $170,000 - $180,000, depending on your experience, skills, location, and other factors. You’ll also receive meaningful equity, so you can share in our growth and success. We offer generous medical, dental, and vision coverage, a work-from-home stipend, parental leave, and plenty of paid time off to recharge.
Hometap is an equal opportunity employer. We provide employment opportunities regardless of race, age, color, religion, sex, sexual orientation, gender, gender identity, gender expression, genetic information, national origin, pregnancy, marital, veteran, or disability status. If there is an accommodation that would support your ability to apply and interview with Hometap, please let us know by emailing [email protected].
Hometap Boston, Massachusetts, USA Office
Our offices are located in the Back Bay neighborhood, home of Boston's tallest skyscrapers, as well as some of the city's finest restaurants, shopping, cafes and hotels. The office is easily accessible for commuters outside of the city as well as those flying in from elsewhere.
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