At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
About the Team
Join a small founding team building 0-1 AI driven software for small businesses across health, beauty, and wellness. You’ll help decide what we build, how it works, and why customers will choose it. You’ll work directly with business owners, uncover unmet needs, shape product direction, and turn early ideas into products business owners depend on every day.
We’re looking for an entrepreneurial designer with strong product judgment, exceptional craft, and the ability to move from customer insight to working product. You’ll partner closely with Product, Engineering, and Operations, using AI to accelerate how we build and rethink what software can do on a customer’s behalf.
The Role You’ll Play- Design an AI-native experiences. Determine when AI should assist, recommend, or act on a customer’s behalf—and when a straightforward interface is the better answer.
- Shape the product direction. Partner with Product and Engineering to define the vision, priorities, and roadmap, connecting customer needs with business opportunity.
- Get into the field. Build direct relationships with business owners and practitioners. Observe their work, test ideas, and iterate alongside them.
- Own the end-to-end design. Take experiences from early concepts through onboarding, everyday workflows, launch, and ongoing improvement.
- Build to learn. Use AI tools, interactive prototypes, and working software to make ideas tangible and test assumptions quickly.
- Ship with a small team. Work closely with Product and Engineering to define requirements, make tradeoffs, and deliver useful increments.
- Set the quality bar. Create a distinctive, cohesive experience with thoughtful interaction design, strong visual craft, and reusable foundations.
- Design the system behind the product. Build reusable components, shared context, and AI-powered workflows that help the team create, iterate, and ship high-quality experiences at scale.
- 7+ years of design experience, with experience building tools that businesses depend on day-to-day
- Active use of LLMs such as Claude or ChatGPT in your design workflow
- You've shipped 0→1 products and successfully scaled the customer base. You can walk through what broke, what worked, and what you'd do differently
- You've built with AI or built AI-native products. You have real opinions on where LLMs break, how to design for probabilistic outputs, and how to earn user trust in an AI-driven experience
- You're comfortable with ambiguity and high agency. You move without being told, define your own priorities, and thrive when the roadmap is yours to create
- You are energized by shaping product strategy, not just executing requirements.
- Strong systems thinker who can design across workflows, ecosystems, and interconnected products.
- Enjoy building something from a blank page.
- Want direct access to the people using your product.
- Think in systems and workflows as well as screens.
- Bring a clear point of view and change it when the evidence changes.
- Care about the details and know when to ship.
- Use AI as part of your own practice and stay curious about its possibilities.
- Measure success by the difference your product makes for customers.
- Enjoy solving difficult customer and business problems.
It is the Company's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Company's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.
The base salary range for this position in the United States is $140,000 to $197,000. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).
Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
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