Jobs at Playlist

Lead full-cycle, high-volume recruiting for sales roles across the Americas. Build passive talent pipelines, run batch interview days and hiring sprints, advise stakeholders on hiring plans and funnel metrics, and monitor recruiting performance. Deliver an inclusive, high-quality candidate experience while partnering with People and Culture to meet hiring goals and fill training classes on schedule.

Own and grow a portfolio of fitness and wellness partners through upselling, retention, relationship management, and field sales. Conduct frequent in-person visits, identify partner needs, present solutions, meet quota goals, build local market presence, and coordinate support teams. The role requires spending 70–80% of time traveling locally and regionally while managing sales activity through phone, email, social channels, Salesforce, and Salesloft.

The Senior People and Culture Business Partner advises senior leaders on people strategy, organizational design, workforce planning, performance management, talent development, employee relations, and organizational change. The role uses people data to guide decisions, collaborates with HR specialties on talent programs, leads global HR initiatives, facilitates leadership and team events, and improves people processes in a fast-paced technology environment.

Leads full-lifecycle recruiting for high-impact G&A roles, including sourcing, screening, interviews, offers, negotiations, and closing. Builds talent pipelines, develops hiring strategies, advises hiring managers, presents recruiting data, ensures compliance, and delivers a strong candidate experience. The role also supports diversity initiatives, stakeholder management, confidential personnel matters, and recruiting operations in a fast-paced technology organization.

Leads FP&A and strategic finance for a B2B SaaS business, partnering with senior leaders on forecasting, revenue performance, growth investments, resource allocation, financial modeling, and business planning. Oversees a globally distributed six-person team, improves finance processes and decision support, and supports M&A and due diligence initiatives.

Leads and grows an engineering team responsible for customer-facing web, mobile, and backend products. Owns delivery, technical direction, architecture, reliability, hiring, coaching, and career development. Partners with Product and Design to prioritize work and deliver dependable releases. Establishes AI-assisted engineering practices, supports AI-powered customer experiences, and builds systems for scheduling, payments, client management, notifications, and integrations.

Direct global customer acquisition for ClassPass across paid media and brand marketing. Lead a multidisciplinary team, manage a multi-million-dollar budget, optimize paid social, search, app, and programmatic channels, and build upper-funnel campaigns across OOH, CTV, partnerships, and influencers. Partner with Creative, Lifecycle, CRO, Analytics, and Product on full-funnel growth, measurement, market launches, forecasting, and performance optimization.

Manage and scale global Apple and Windows endpoint fleets using Jamf and Intune. Develop scalable device-management runbooks for M&A, enforce security baselines, support systems integration, lead technical projects, resolve cross-functional workflow issues, and participate in IT escalation support. The role requires expertise in cloud platforms, identity and SSO, API integrations, endpoint compliance, security frameworks, regulatory requirements, and IT strategy.

Lead full-cycle technical recruiting for software engineering and platform roles. Partner with hiring managers on hiring plans, build pipelines for hard-to-fill positions, evaluate recruiting data and funnel metrics, and deliver an inclusive candidate experience. The role involves sourcing, stakeholder management, employer branding at industry events, cross-functional collaboration with People & Culture, and hiring across time zones in a fast-paced technology environment.

Leads and scales the enterprise Technical Account Management organization, managing managers and owning customer retention, renewals, expansions, and forecast accuracy. Builds executive customer relationships, oversees technical integrations, APIs, data migrations, and complex configurations, and partners with Product and Engineering on roadmap improvements. Establishes scalable processes, reporting, coaching frameworks, and risk management while serving as the senior technical voice for strategic accounts. Frequent travel is required for onsite customer meetings and industry events.

Manage corporate governance, legal entity administration, corporate records, subsidiary maintenance, and strategic transaction support. Prepare consents, resolutions, certificates, filings, and due diligence materials; coordinate with stakeholders, outside counsel, registered agents, and service providers; track compliance and transaction deadlines; conduct legal research; and improve legal-team processes and recordkeeping.

Leads global benefits governance, compliance calendars, plan documentation, HIPAA privacy and security, retirement plan oversight, leave and accommodation frameworks, vendor resilience, and benefits governance during acquisitions. Coordinates audits, remediation, risk programs, committees, and cross-functional partnerships while ensuring regulatory compliance, operational consistency, and continuity across more than thirty countries.

Own Playlist's technical GRC architecture across multiple compliance frameworks. Build and maintain a unified Master Control List, framework crosswalks, evidence workflows, and control lifecycle processes. Automate compliance evidence collection and develop AI-powered GRC tools for risk quantification, vendor assessments, and monitoring. Partner with engineering, legal, finance, auditors, and product teams to translate requirements into actionable controls and harmonize compliance across multiple brands and acquisitions.

Build and operate reliable backend systems and APIs for high-traffic products. Responsibilities include distributed system design, data modeling, service architecture, performance tuning, automated testing, observability, incident management, and end-to-end feature delivery. The role partners with Product and Design, makes architecture decisions, mentors engineers, and applies AI-assisted development tools responsibly.

Leads demand generation and product marketing for Playlist’s Beauty & Wellness SaaS division. Builds an AI-native marketing function, launches new AI products, manages paid and organic acquisition, owns positioning and messaging, and oversees experimentation, lead quality, conversion, retention, and payback. Partners with sales leadership, hires and develops the marketing team, manages media budgets, and contributes to divisional strategy and thought leadership.

Leads global SMB sales for Playlist’s Beauty & Wellness division, owning revenue targets, sales strategy, multi-product motions, forecasting, pipeline management, and performance reporting. Builds and manages the sales organization, establishes playbooks for AI-native SaaS products, applies automation across sales processes, oversees hiring and incentives, and contributes to divisional strategy. Requires extensive sales leadership experience, strong analytics, commercial judgment, and the ability to operate in entrepreneurial, high-growth environments.

Build and ship cross-platform React Native features for iOS and Android consumer applications. Own mobile functionality end to end, including UI, networking, persistence, offline support, testing, performance, observability, and store releases. Collaborate with Product, Design, and QA, maintain native modules when needed, and use AI-assisted tools to improve development speed and quality.

Leads complex, cross-functional technical programs across Salesforce, product, and go-to-market teams. Owns initiatives from strategy and scoping through delivery, launch, and adoption; builds roadmaps, governance, reporting, and operating cadences; manages dependencies, resources, risks, and trade-offs; and presents recommendations to senior leadership. Partners with RevOps, engineering, BI, sales, marketing, onboarding, and support teams to drive measurable business outcomes in ambiguous environments.

Provides advanced helpdesk support, serves as an escalation point, troubleshoots Windows and Mac hardware and software, manages endpoint and mobile devices, supports identity and SaaS access, documents solutions, assists with onboarding and offboarding, and improves IT processes. The role also supports office technology and workplace-related IT needs while mentoring junior technicians and communicating technical concepts clearly to employees.

Lead and grow an engineering team responsible for scalable cloud platform foundations and developer infrastructure. Set technical direction, make architectural decisions, establish goals, prioritize resources, and guide execution through ambiguity. Partner with Product and Engineering teams to build standardized contact solutions for CRM use cases across business verticals. Drive reliability through infrastructure as code, CI/CD, observability, incident response, and scalable cloud operations while contributing to engineering-wide initiatives.