Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Within Toast, the Strategic Finance team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company.
We’re seeking a Senior Manager to partner with our Guest GM to drive initiatives that will shape the future of how restaurant Guests interact with our technology. This is a high-impact Product Finance role that will offer substantial senior leadership exposure and growth potential, as well as the opportunity to influence the future of the strategy through white-space projects.
A day in the life (Responsibilities)
- Serve as the Finance business partner to key decision makers for the Guest teams, and partner with them on both planning and strategy
- Evaluate strategic opportunities for market size, level of effort, profitability and relevance to Toast
- Develop a deep understanding of unit economics within the Guest business to inform decision frameworks related to Guest-facing offers and other initiatives
- Collaborate across GTM, R&D, and Business Intelligence to identify and understand complex relationships between key drivers of our business
- Design, implement and track important metrics to measure performance against strategic goals, identify emerging trends and provide insights about the drivers of performance
- Frame and break down complex problems into key components, analyze large datasets to drive actionable insights
- Analyze business results, forecast to actual variances, and trends and communicate important takeaways and actionable insights, including identifying risks and opportunities
What you'll need to thrive (Requirements)
- 10+ years of overall experience, with 8+ years of strategic finance, operational finance, FP&A, or investment banking experience at a high-growth tech company
- Advanced Excel skills and the ability to build robust financial models used by teams throughout the company to size opportunities and build business cases for pursuing new initiatives
- A commercial mindset with the ability to evaluate new market opportunities and guest-facing initiatives
- Exceptional communication and interpersonal skills with proven success partnering and collaborating with senior stakeholders
- Intellectually curious, with the ability to thrive in a fast-paced environment that requires white space thinking
- Hungry to win in a dynamic and competitive market segment
- Proficiency in SQL or willingness to learn
Nice to haves
- Public company Strategic Finance experience
- Experience with SaaS forecasting and KPIs
- Experience with consumer facing businesses and/or marketplaces
- Working knowledge of Adaptive
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Top Skills
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
Early Careers
Toast's Early Careers program is designed to launch students' careers by integrating them into the company's vibrant culture and impactful work. Interns and co-ops are treated as full-time Toasters from day one, given meaningful projects, and provided with mentorship from industry professionals. The program emphasizes hands-on learning, collaboration across teams, and the autonomy for students to develop and showcase their skills, supported by consistent feedback. Toast offers opportunities across various departments, including technical roles like Software Engineering and Data Science, as well as non-technical roles such as Human Resources and People Operations.
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