Senior Manager, Salesforce Administration

See yourself at Dataminr

Dataminr is seeking a Salesforce professional with over 5 years of experience working with Salesforce and supporting a high growth go-to-market organization. As the Senior Manager, Salesforce Administration, you will be responsible for managing our Salesforce platform with a strong emphasis on platform security, compliance and scalability. In this role, you will be expected to bring both hands-on Salesforce expertise and leadership experience, ensuring the platform is optimized to support business goals while maintaining the highest standards of data security and access governance. You should be comfortable working in a fast-paced, dynamic environment and be able to adapt to changing business needs.

AI Innovation at Dataminr 

Working at Dataminr you’ll have the opportunity to tackle the most exciting trends in AI on a daily basis to power a revolutionary product that uncovers critical events around the world as they unfold.

Regenerative AI: our AI technology, ReGenAI, is a new form of generative AI that automatically regenerates real-time Live Event Briefs as events unfold. Learn more here.

Agentic AI: we recently launched our Agentic AI capability, what we’re calling our Intel Agents, that autonomously generates critical context for our clients on real-time events, threats, and risks allowing them to see the clearest, most accurate view of what’s happening on the ground. Learn more here

Multimodal AI: our platform detects events from many different types of data (images, video, sensor data, audio, and text in over 150 languages). Learn more here.

The opportunity

• Lead Salesforce administration (Sales Cloud, Service Cloud, Experience Cloud, etc.), overseeing user management, object/field creation, validation rules, and workflow automation.

• Manage associated data sets according to governance best practices and monitor system performance for optimization.

• Serve as the subject matter expert on Salesforce security, including user authentication (SSO, MFA, OAuth), role hierarchy, profiles, permission sets, field/record-level access, audit trails, and event monitoring.

• Collaborate with business stakeholders across Sales, Marketing, and Customer Success to provide end-user support and implement enhancements.

• Manage and offboard third-party tools and integrations (ZoomInfo, 6Sense, Docusign) throughout their lifecycle.

• Maintain backup and restore strategies with regular testing, and document admin processes and security configurations.

What you bring

At Dataminr, we value you for who you are. We encourage you to apply for this role, even if you don't meet every qualification. Our candidates are reviewed on the basis of their skill and potential to succeed.

• 5+ years of experience in Salesforce development, including managing complex orgs, with 2+ years in a leadership or management role.

• Deep understanding of Salesforce platform security and best practices.

• Experience with Salesforce Sales, Service, and Experience Clouds in high-tech or SaaS environments.

• Strong strategic thinker and problem solver with the ability to work independently.

• Detail-oriented with excellent organizational skills and a strong focus on delivering the best possible solution.

• Self-motivated with a high level of accountability, able to execute on multiple competing projects, and excellent interpersonal skills for effective communication with technical and non-technical customers.

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About Dataminr

At Dataminr, we are a mission driven team of talented builders, creators and visionaries who have real-world impact on how organizations are able to respond to events. Dataminr’s groundbreaking, AI-powered, intelligence platform provides organizations with the earliest signals of emerging risks, events, and threats before they unfold. Trusted by two-thirds of the Fortune 50 and half of the Fortune 100, Dataminr’s platform analyzes billions of public data inputs spanning text, image, video, audio and sensor data across 150+ languages, empowering our clients to stay one step ahead in an increasingly complex world where every second counts. 

Founded in 2009, we have pioneered the world’s first real-time event detection platform, long before the recent Gen AI ‘boom.’ Dataminr operates all around the world united by our passion to use AI for the greater good, be agents of positive change and put our technology into the hands of clients charged with the responsibility to keep organizations running and keep people safe.

As our employees focus on developing our revolutionary technology, we focus on our employees. Dataminr is proud to offer a variety of flexible work arrangements, offices all over the world to foster collaboration, generous PTO and sick leave, and more, as part of our competitive benefits package aimed at keeping all our employees happy and healthy. Explore all our benefits here. 

We believe our differences give us strength. Our employees are empowered to be their best, authentic selves through various opportunities, such as our robust employee resource group (ERG) network, manager development programming, professional development funds, and more.

We serve a global community made up of many cultures and strive to reflect the world and clients we serve, with a workforce built on merit and equity. We actively condemn racism and discrimination in any form. We stand for social good, fostering a culture of allyship, and standing up for those who face systemic barriers to equality. We lead with empathy and strive to be agents of positive change in our company and in our communities.

The annual base salary range for this position is $115,600 - $170,000. You will also be eligible to receive a discretionary bonus and Company equity. Actual salary will be based on a number of factors including, but not limited to, geographic location, applicant skills, and prior relevant experience.

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

Dataminr will collect and process your personal data. All personal data will be processed in accordance with applicable data protection laws. Please see Dataminr's candidate privacy notice available here. By providing your details and applying via our careers website, you acknowledge that you have read our candidate privacy notice. If you have any queries, please contact the People Team at [email protected] or [email protected].