Senior Learning Experience & Readiness Specialist

Essential duties/responsibilities:  

• Execute content development tasks (instructor-led training, eLearning, microlearning, and other formats) to support literacy product training for IST. 

• Lead content development across multiple formats and content areas for literacy products, including higher-visibility deliverables. 

• Serve as the subject matter expert and go-to resource for literacy product content, reducing rework and equipping IST to effectively support and train on literacy products. 

• Serve as a primary point of contact between LXR and IST on literacy product learning needs. 

• Synthesize input from the Stakeholder Program Manager, Product Development, and Product Marketing to inform literacy content strategy. 

• Partner with Content and Learning Experience Program Managers to ensure literacy training aligns with platform capabilities, established content standards, and learner needs. 

• Support learning management system (LMS) administration and content uploads for literacy learning materials. 

• Facilitate training sessions as needed, including scheduled events and ad hoc requests, to support IST readiness. 

• Manage timelines and deliverables for literacy content production and deployment. 

• Support content quality reviews and contribute to process documentation and best practices for literacy content development. 

• Incorporate stakeholder and learner feedback to continuously improve literacy training content; proactively flag content gaps or inconsistencies. 

• Ensure all literacy content meets accessibility, inclusivity, and regulatory compliance standards. 

Required Job Skills and Abilities:  

• Ability to guide literacy content development, training, and strategy based on deep subject-matter expertise in K–12 literacy instruction and curriculum. 

• Ability to translate stakeholder learning needs into high-quality, learner-centered content across formats (instructor-led training, eLearning, microlearning). 

• Ability to create, manage, and deliver accurate, timely, and engaging literacy training materials. 

• Ability to synthesize input from Product Development, Product Marketing, and Program Managers to align content strategy. 

• Ability to deliver both formal and ad hoc training sessions, adapting delivery methods to meet IST needs. 

• Ability to manage timelines, deliverables, and deployment of learning materials across multiple concurrent initiatives. 

• Ability to review literacy content for accuracy, consistency, and quality. 

• Familiarity with learning management systems (LMS), authoring tools, and digital learning platforms. 

• Knowledge of best practices for accessible, inclusive, and compliant learning content. 

• Ability to interpret stakeholder and learner feedback to inform content quality review and revisions. 

Required Education and Experience:  

• Bachelor’s degree in Instructional Design, Education, Literacy, Communications, or a related field, or an equivalent combination of education and experience. 

• 3+ years of experience in learning and development or content development, preferably within K–12 education or publishing. 

• Working knowledge of K–12 literacy curriculum standards and instructional needs. 

• Experience with learning platforms, authoring tools, or other content-development technology preferred. 

Travel: Minimal (less than twice per month); may include occasional travel to support in-person training or content delivery. 

Working Environment: Standard office/remote working environment; regularly uses a computer for extended periods, with or without reasonable accommodation.