Senior Lead Software Engineer - ML- Data Platform

Job Description
Be an integral part of an agile team that's constantly pushing the envelope to enhance, build, and deliver top-notch technology products.
As a Senior Lead Software Engineer at JPMorgan Chase within the Commercial & Investment Bank - Digital & Platform Services Team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Drive significant business impact through your capabilities and contributions and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.
Job responsibilities

• Develops and implement a comprehensive strategy for the adoption and integration of Generative AI technologies within the Payments Data Platform.
• Designs and oversees the implementation of AI-driven solutions, including chatbots and agentic architectures, to enhance customer experience and operational efficiency.
• Provides leadership and mentorship to the existing team of ML Engineers, fostering a culture of innovation and continuous learning.
• Works closely with data engineers, software developers, and business stakeholders to ensure alignment of AI initiatives with business goals.
• Leads the development and deployment of machine learning models for analytics, reporting, and predictive insights, leveraging Databricks and other tools.
• Establishes and enforces best practices for ML model development, testing, and deployment, ensuring high-quality and reliable outputs.
• Keeps abreast of the latest advancements in AI and ML technologies and assess their potential impact on the organization.
• Collaborates with data engineering teams to optimize data pipelines and ensure efficient data processing for ML workloads.
• Assesses and recommends AI tools and technologies that can enhance the capabilities of the Payments Data Platform.
• Creates and implements training programs to upskill team members and promote the adoption of AI technologies across the organization.
• Regularly reports on the progress and impact of AI initiatives to senior management, providing insights and recommendations for future strategies.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience
• Proven experience in designing, developing, and deploying machine learning models, with a strong understanding of both traditional ML and Generative AI techniques.
• Expertise in programming languages such as Python, Java, and experience with ML frameworks like TensorFlow, PyTorch, and Scikit-learn.
• Familiarity with big data processing tools and platforms, such as Apache Flink and Databricks, for handling large-scale data analytics and ML workloads.
• Demonstrated ability to lead and mentor a team of engineers, fostering a collaborative and innovative work environment.
• Strong strategic thinking and problem-solving skills, with the ability to develop and implement AI strategies that align with business objectives.
• Excellent verbal and written communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• Experience in managing and delivering complex AI projects on time and within budget, with a focus on quality and impact.
• Up-to-date knowledge of the latest trends and advancements in AI and ML, with the ability to assess their relevance and applicability to the organization.
• Strong interpersonal skills and the ability to work effectively with cross-functional teams, including data engineers, software developers, and business leaders.
• Proactive approach to identifying and solving technical challenges, with a focus on continuous improvement and innovation.

Preferred qualifications, capabilities, and skills

• Prior experience working in the financial services industry, particularly in payments or banking, with an understanding of industry-specific challenges and opportunities.
• Hands-on experience in implementing Generative AI solutions, such as chatbots or agentic architectures, in a production environment.
• Proficiency in advanced data analytics and statistical methods, with the ability to derive actionable insights from complex datasets.
• C ertifications in AI or ML, such as AWS Certified Machine Learning Specialty, Google Professional Machine Learning Engineer, or similar credentials, demonstrating a commitment to professional development in the field.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.