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WellSpan Ephrata Community Hospital

Senior Director Supply Chain Performance and Analytics

Posted 9 Days Ago
In-Office or Remote
Hiring Remotely in United States
Senior level
In-Office or Remote
Hiring Remotely in United States
Senior level
Leads supply chain performance, analytics, financial reporting, ERP functionality, technology governance, and operational support. Establishes KPI frameworks, dashboards, data governance, and reporting standards while driving continuous improvement, cost savings, automation, AI initiatives, and technology investments. Partners with Supply Chain, IT, Finance, and clinical leaders, manages strategic vendors, oversees expense analysis, and leads a high-performing performance and analytics team.
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General Summary

Driving overall supply chain performance including data and analytics capabilities, financial reporting, analytics governance, supply chain technology and operational support functions. This leader is accountable for implementing best practice, continuous process improvement, and developing key performance indicators across the supply chain to ensure reliable and proactive day-to-day performance. Leads a diverse team with responsibility to sustain and enhance supply chain systems, processes and performance over time with strong partnerships with internal IT and Finance departments as well as internal supply chain teams including sourcing, contracting, procurement, and operations.

Responsibilities

Duties and Responsibilities:
 

  • Leads the Wellspan Supply Chain performance measurement and analytics roadmap and strategy – establishing the KPI framework, dashboards, targets, definitions and reporting cadence aligned with improving the transparency, responsiveness and decision making across the supply chain.
  • Responsible for the ERP platform functionally and ensures consistent alignment with third-party vendor and Wellspan IT to ensure efficient support and minimal disruption to the supply chain.
  • Partners cross-functionally with Supply Chain, IT, Finance, and Clinical leadership to define future capabilities, prioritize investments, and establish measurable business outcomes and ROI.
  • Serves as the relationship owner for strategic technology vendors— determing strategy direction, advocating for enhancements, negotiating priorities, and ensuring platform investments maximize organizational value.
  • Analyzes supply chain metrics and KPIs, drives continuous improvement and helps implement cost savings or revenue enhancement initiatives in collaboration with supply chain pillars.
  • Owns supply expense reporting, tracking, and variance analysis in partnership with Finance; participates in monthly system finance close meetings to assure reporting accuracy and resolve disparities.
  • Advances supply chain data and analytics capabilities including data governance, quality standards, definitions, lineage, stewardship models, and enabling technology/tool adoption.
  • Develops standardized reporting, dashboards, and performance insights to drive decision-making across sourcing, contracting, procurement, inventory management, logistics, and clinical supply utilization.
  • Leads integration, automation, and third-party solution delivery in partnership with IT—from intake and business case through design, build, testing, training, go-live, and sustained support.
  • Drives AI enablement and digital innovation initiatives including use-case identification, implementation, optimization, monitoring, and governance to ensure progress in alignment with system goals.
  • Builds, leads, and develops a high-performing SCM performance and analytics team while fostering strong stakeholder collaboration, industry partnerships, and knowledge-sharing to advance organizational leadership.

Qualifications

Qualifications include:

  • Bachelors Degree required; Masters Degree preferred
  • A minimum of five (5) years progressive leadership experience in increasingly responsible supply chain, finance and or analytics positions within a large and complex healthcare, service, manufacturing/production-based, or related industry required.
  • Oracle ERP experience preferred.
  • Excellent data and analytical skills required.
About UsWellSpan Health’s vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region’s largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.

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