Senior Director, Defect Management

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

WHO ARE YOU?

Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! 

THE ROLE

We are seeking a highly motivated and detail-oriented Senior Director to Lead our Defect Management Team specializing in Penetration Testing, Vulnerability Management and resolution of defects, to join our cybersecurity team.

Reporting to the Vice President, Governance, Risk and Compliance (GRC), you will play a crucial role in identifying, evaluating, and mitigating security risks associated with vulnerabilities and defects throughout the LNE organization. You will lead a team of multidisciplinary professionals and work closely with cross-functional teams across geographical regions to ensure that vulnerabilities are effectively prioritized, remediated, and monitored, thereby protecting the organization’s assets and sensitive data.  As a part of this role, the candidate will be required to clearly and effectively communicate the business impact and urgency of security defects, while closely following the defined risk management process.

This position is also responsible for defining the expected outcomes of and reporting metrics for Defect Management across the Live Nation Entertainment enterprise, ensuring high quality configuration and defect remediation.

WHAT THIS ROLE WILL DO

• Develop, lead, and manage a high-performing security team of multiple skill sets across multiple locations
• Enhance the Defect Management Framework, ensuring Compliance, Regulatory, and best practices is at its core
• Cultivate the strategic direction, training, and evolution of the team to remain highly effective at various aspects of Cyber Security engagement
• Proactively research and communicate emerging security threats through technical knowledge of the environments we operate in
• Conduct hands-on technical security awareness training for software architects and development groups.
• Foster effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities
• Empower the team, lead by example, and mentor all levels of competency
• Champion improvements to internal programs and processes
• Engage in threat modelling, security design reviews, infrastructure penetration testing, and security issue remediation verification
• Work with application teams’ enterprise-wide to detect, prioritize, and remediate security defects throughout the SDLC process. The goal is to inject a security mindset throughout the full SDLC from concept to testing and implementation.

WHAT THIS PERSON WILL BRING

• 10+ years of experience working in a technical security position, penetration testing, information security hardening technologies and techniques or similar background
• 5+ years of experience in Cyber Security related domains, with knowledge of security fundamentals, application vulnerabilities, attack vectors, penetration testing methodologies, and tools
• 5+ years of experience driving Information Security initiatives across large diverse organizations
• 5+ years of experience communicating with a wide range of technical & non-technical partners and senior leadership
• Proficiency working with recognized IT Security-related standards and technologies
• Training in Information Security-specific disciplines
• Advanced written and verbal communication skills
• Knowledge of information security standards, rules, and regulations related to information security and data confidentiality, and desktop, server, application, database, and network security principles for risk identification and analysis
• Experience with performing all elements of penetration testing and system exploitation against applications, APIs, Web, Mobile, and Modern Infrastructure (Containers, Microservices, Serverless etc.)
• Experience with conducting penetration and malicious user testing in Cloud environments, including Amazon Web Services (AWS), Azure, and on-premises systems
• Track record of building and growing talent with experience building and effectively managing large and diverse teams, and putting the appropriate processes and infrastructure in place to drive growth within a successful company
• Ability to identify, attract, hire, develop, and retain the best security professionals needed to staff a world class organization and ensure they have the vision, plan, support, and culture in place to deliver impact.
• Ethical character with ability to keep information confidential
• Technical knowledge of adversary Tactics, Techniques, and Procedures (TTPs)
• Understanding of common software security issues and remediation techniques (CISA KEV, OWASP Top 10, SANS 25, MITRE, etc.)
• Domain expert on the threat landscape and innovative security strategies and products
• Ability to work in large global environments spanning multiple time zones

BENEFITS & PERKS

Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:

• HEALTH: Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• YOURSELF: Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
• WEALTH: 401(k) program with company match, stock reimbursement program
• FAMILY: New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
• CAREER: Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
• OTHERS: Volunteer time off, crowdfunding match

EQUAL EMPLOYMENT OPPORTUNITY

We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. 

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, intersectionality, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. 

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.  Live Nation will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

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The expected compensation for this position is:

** Pay is based on a number of factors including market location, qualifications, skills, and experience.