Senior Director, Business Operations

Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Network Development Function
The Mass General Brigham Network Development team works collaboratively across the organization to develop, source, nurture, and grow relationships that advance MGB’s strategic priorities. The team ensures that existing clinical affiliations are effectively managed while pursuing new partnerships to meet the needs of hospitals, physician organizations, departments, centers, and the system overall. The team will strategically and efficiently evaluate potential targets for mergers and acquisitions, joint ventures, affiliations, and other partnership models to achieve this goal. The network development function will assess which relationships will be most valuable to MGB and its entities, vet potential partners, identify optimal deal structures, execute agreements, and collaborate with planning and implementation teams across the system. The team will focus on capability building by implementing standardized workflows and processes.
Summary: Responsible for leading the strategic planning and execution of network development initiatives. Focuses on expanding partnerships, increasing service offerings, and improving access to care across the healthcare system. Ensures the network aligns with organizational growth objectives and enhances the organization's competitive position.

 

Responsible for overseeing the planning, financial performance, and operational effectiveness of business operations across the organization. Leads efforts to develop and streamline processes, improve efficiency, and align departmental goals with organizational objectives. Collaborates with senior leadership to drive network initiatives, operational excellence, and ensure compliance with industry regulations. Works with external affiliates to implement initiatives and advance partnership goals and objectives. Manages network activity across MGB entities, institutes and departments.
Essential Functions
Leads the development and execution of strategic business and network development plans to support hospital growth and efficiency.
Oversees day-to-day operations and ensures alignment with organizational goals and objectives.
Manages departmental budgets, forecasts, and financial performance, identifying opportunities for cost savings.
Develops and implements process improvements and structures to enhance productivity and operational effectiveness.
Works closely with senior management to support decision-making, partnership implementation, and resource allocation.
Ensures compliance with healthcare regulations and hospital policies across business operations.
Leads cross-functional teams to develop and execute hospital-wide network related initiatives.
Develops performance metrics to measure operational success and ensures accountability at all levels.

Does this position require Patient Care? No

Education
Bachelor's Degree Required

Master's Degree Required
Can this role accept experience in lieu of a degree?
No
Experience
Experience in healthcare business development or network management 8-10+ years required and Experience in a leadership role 5-7 years required and Proven experience in developing and managing healthcare partnerships and networks 5-7 years required and Experience in a hospital or health system setting 3-5 years preferred
Knowledge, Skills and Abilities
- Strong strategic planning and business development skills.
- Excellent negotiation and contract management abilities.
- Ability to manage complex projects and lead cross-functional teams.
- In-depth knowledge of healthcare market trends and competitive dynamics.
- Excellent communication and interpersonal skills for building strong relationships with partners and stakeholders.

 

Physical Requirements

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

 

Hybrid

 

399 Revolution Drive

 

40

 

Regular

 

Day (United States of America)

Pay Range

$158,496.00 - $230,547.20/Annual

Grade

10
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework