Senior Data & Analytics Consultant

Description and Requirements
The Pet Senior Data & Analytics Consultant is responsible for delivering the data and analytical insights that support the pet business's pricing, retention, and performance objectives. This new position on the Pet Product Team will serve as the internal leader for data structure, reporting, and analysis, and will play a key role in improving and further developing the department's data and measurement capabilities. The role ensures the business has accurate, reliable data to evaluate performance, monitor key drivers, and support sound, data-driven decision-making.
This is a highly visible role within the organization and will operate closely with business leaders on a day-to-day basis to support the pet business's analytical, reporting, and performance-monitoring needs.
Principal Responsibilities:

• Supporting Pet Executive Team in extracting reporting from our data tables and systems of record (SORs)
• Develop and maintain tooling to track cross functional performance, giving guidance where necessary
• Manage analytics initiatives end-to-end, collaborating with the Data & Analytics and IT teams
• SQL modeling for complex and layered problems not yet solved by Data Engineering
• Utilize data and dashboards to identify opportunities for improving policy holder retention
• Audit and reconcile differences in reporting across various teams
• Organize multiple data sources and tables to build and prepare data foundations for each business use case
• Will be responsible for UAT & QA testing, data analysis, data visualization, measurement, and analytics
• Work closely with Pet Executive Team to review and monitor reporting requirements. This is a very technical hands-on role and is responsible for the functional design of the end-to-end data process
• Work with business owners and data scientists to translate given business problems into analytical solutions with defined outcomes
• Drive Continuous Improvement: Constantly analyze existing processes and systems to identify opportunities for automation and optimization

Knowledge/Skills/Competencies Required:

• 5+ years of relevant experience (Pet Insurance knowledge a plus)
• Expert proficiency in SQL required for data extraction and transformation
• Expert proficiency in Microsoft Excel required (VBA a plus)
• Proficiency with PowerBI and data visualization
• Understanding data warehousing concepts and architecture
• Support pricing and underwriting decisions through data analysis
• Experience designing and maintaining scalable reporting solution
• Design analytics that directly inform pricing, retention, and portfolio performance decisions
• Strong project management skills including problem solving, attention to detail, analytical thinking, and decisiveness

Preferred:

• Actuarial background

The expected salary range for this position is $76,500 - $125,000. This role may also be eligible for annual short-term incentive compensation. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.
$76,500 - $125,000