Director, Residential Whole Loan Transaction Manager

Description and Requirements
Position: Director, Residential Whole Loan Transaction Manager
Location: Whippany, NJ
Setting : Hybrid
Reports to: Director, Private Capital
Travel : Less than 10%
The Opportunity
MetLife Investment Management's ("MIM") Private Capital Team is responsible for approximately $164 billion in total assets under management as of December 31, 2025, across Investment Grade Private Credit, Residential Whole Loans, Middle Market Private Capital and Private Equity. MIM manages assets on behalf of both affiliated and non-affiliated institutional investors worldwide and offers exceptional access to investments across the private markets to all our clients due to its significant scale, long-standing market relationships and sector expertise.
As a Transaction Manager, you will apply your expertise across the full loan lifecycle, collaborating with a diverse group of internal and external stakeholders to drive seamless execution and deliver meaningful impact to our business. The Transaction Manager will play a key part in supporting the day-to-day operations of the Transaction Management team, ensuring a high level of quality control, and contributing to the effectiveness and growth of the platform.
Key Responsibilities:

• Manage the end-to-end lifecycle of purchasing closed residential mortgage loans, partnering closely with clients, sellers, due diligence providers, traders, legal teams, custodians, and servicers.
• Review and interpret third party due diligence findings, applying credit expertise and thought leadership to assess compliance, credit, collateral, valuation and title risks, and to drive informed loan-level decision, including escalations, declines or repricing.
• Report key findings to Head of Transaction Management, senior leadership and sellers to navigate escalations and achieve risk-aligned decisions
• Lead efforts to expand due diligence profiles as needed, to enable a more comprehensive evaluation of credit risk and support sounds underwriting decisions
• Oversee trade closing activities, including ownership of funding memos and coordination of all related legal documentation to ensure timely and accurate execution
• Verify collateral documentation and requirements are satisfied both prior to and following settlement.
• Manage ongoing workflows and communication with third - party vendors to ensure timely and accurate execution of deliverables.

Required Qualifications:

• Bachelor's degree in finance, Economics, Business, Mathematics or equivalent relevant experience.
• Strong knowledge of residential mortgage products, including GSE and private-investor guidelines, near-prime, Qualified Mortgage (QM) and Non-QM standards.
• Minimum of five years of experience in residential lending, due diligence, or whole-loan transactions.
  Demonstrated ability to interpret third-party due diligence reports, identify potential risk areas, and ensure loan-level compliance.
• Understanding of key residential lending regulations, including ATR/QM, TILA-RESPA, and TRID.
• Experience in reviewing and analyzing residential appraisal reports and valuation tools to ensure appropriate value support.
• Working knowledge of residential title policies, collateral documentation and the ability to interpret findings to support sound credit and underwriting decisions

Preferred Qualifications

• Strong analytical judgment with the ability to synthesize information from multiple sources, reconcile discrepancies, and make sound credit decisions.
• Proven ability to multitask, prioritize, and manage deadlines in a fast - paced environment.
• Excellent written and verbal communication skills, with strong listening and problem - solving abilities.
• Exceptional organizational skills and attention to detail.
• Proficiency in Microsoft Excel and the full Microsoft Office suite.
• Professional demeanor and ability to collaborate effectively within a team.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is 160,000 - 180,000. This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics").
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
160,000 - 180,000
#BI-Hybrid