This role involves analyzing customer business processes, translating requirements into cloud solutions, and providing consulting on quality management best practices.
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Are you passionate about continuous innovation, building long-term customer relationships, and providing value through agile delivery? Do you enjoy tackling large-scale, complex problems?
Veeva Systems is looking for driven, self-motivated Professional Services Consultants with a passion for empowering enterprise companies with best-of-breed cloud-based technology. Veeva’s Vault Quality helps organizations eliminate silos and accelerates the development and manufacturing of high-quality products to a greater number of patients. It is a cloud platform that unifies applications, processes and partners across content management, training, Quality Management System (QMS) and QC lab solutions (LIMS).
As a member of our Professional Services team, you will be responsible for understanding customer’s current business processes and shaping future state vision, identifying and incorporating global regulatory needs, translating requirements into solution design, and defining global strategies to deploy our cloud-based solution across the enterprise.
This is a remote, full-time permanent role with Veeva. There is no work location requirement. It is customer-facing, with occasional travel requirements up to 50% of the time.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You’ll Do
- Review and analyze existing Customer business processes and identify key process steps, gaps, and requirements that would impact the implementation approach
- Partner with customer SMEs and business leaders to translate requirements into solutions that solve business problems and support the needs of the Customer
- Provide consulting on Quality best practices and overall solutions based on requirements
- Develop, leverage, and maintain expertise in our Vault platform and Quality product
- Develop a trusted advisor relationship with Veeva stakeholders and the customer
- Build, test, and deploy configuration changes to live environments
- Serve as the primary customer liaison, managing communication between the project team, customer, and other internal stakeholders
- Represent Professional Services across multiple engagements and workstreams (e.g., solution design and configuration, data migration, systems integration, etc.)
- Mentor project team and junior consultants in the Professional Services organization
Requirements
- 8+ years of experience in implementing Quality Systems, understanding of Quality Management processes, GMP Systems ownership, or Software Consulting
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
- Experience implementing software systems with the ability to comprehend and translate business requirements and create corresponding solutions designs
- Proven ability to work both independently and in teams in a dynamic, fast-moving environment
- Good understanding of SaaS and GxP principles
- Ability to quickly understand business requirements and design creative solutions
- Excellent verbal and written communication skills
- Experience in Life Sciences Quality, Manufacturing, or Healthcare spaces
- Experience with Data or Content Management applications
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
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Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Veeva Boston, Massachusetts, USA Office
Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.
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