Senior Channel Programs & Operations Manager

Do you thrive on driving partner programs, enablement, and operational excellence?

Do you like collaborating across teams to deliver success for partners and customers?

Be Part of Our Growing Global Partner Team

The Akamai Partner Program Team supports global partners, fostering growth and advancing Akamai's market objectives. This role involves scaling, operating, and enhancing distributor and reseller partner programs as a Senior Channel Programs & Operations Manager.

Help us achieve our goals

Cloud Computing is a key growth focus within our partner ecosystem. This position ensures governance, structure, and execution excellence for cloud partner enablement. Responsibilities include designing and implementing a comprehensive cloud partner journey from inception. This role requires hyperscaler expertise and exceptional cross-functional coordination abilities. You will define processes for onboarding, certifying, and scaling cloud partners on a global scale.

As a Senior Channel Programs & Ops Manager, you will be responsible for:

• Designing the governance model for cloud partner enablement programs globally.
• Building end-to-end cloud certification and onboarding journeys tailored to partner needs.
• Orchestrating cross-functional teams across Product, Sales, Services, and Marketing..
• Establishing scalable processes supporting cloud GTM motions and partner growth
• Defining operational frameworks ensuring clarity, accountability, and execution discipline.
• Measuring program performance and driving continuous improvement through data insights.

Do what you love

To be successful in this role you will:

• Have a Bachelor's Degree or High School Diploma or equivalent professional background.
• Have 8+ years of experience in channel programs, cloud enablement, or partner operations
• Have experience with hyperscaler ecosystems and cloud marketplace dynamics comprehensively.
• Have experience designing partner journeys in complex cloud environments.
• Work independently while influencing senior stakeholders across functions.
• Leverage data and metrics to ensure accountability while delivering measurable impact on business outcomes.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.