Senior Business Systems Analyst – Refining Digital Operations

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Join the Refining Digital team as a senior resource to play a role in shaping and delivering transformative technology solutions that advance safety, reliability, efficiency, and business value across refining operations. As a Senior Business Systems Analyst, you will partner with business leaders, refinery stakeholders, and stakeholders across the Digital to define strategy, influence priorities, and drive enterprise-scale initiatives from concept through value realization. This role offers the opportunity to work with cutting-edge technologies including Digital Twins, connected worker solutions, industrial data platforms, and advanced analytics while bridging the gap between operational needs and technology innovation. If you are a results-driven professional who thrives in complex environments and is passionate about driving meaningful change through technology, this is your opportunity to help define the digital future of MPC Refining.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

• Lead the identification, evaluation, and delivery of strategic digital initiatives that create measurable business value across Refining locations and processes.
• Leads improvement recommendations and presents effectively to senior and executive management and global teams. Serve as a trusted advisor and thought leader, helping shape the digital roadmap and identify opportunities to accelerate operational excellence.
• Presents and leads client meetings with the business and development teams. Communicates with senior leaders for understanding and execution of cross functional complex processes and applications to solve for client requirements. Partner with senior Refining and Digital leaders to align technology investments with business objectives and operational priorities that cross both the IT and OT landscapes.
• Provides recommendations for appropriate systems alternatives and/or enhancements to current systems.
• Partners with business teams to develop ways to investigate business performance and other measures to gain insight and drive business planning.
• Leads and serves as a senior resource on cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Serves as a resource to colleagues, mentors and helps improve the team’s abilities around all IT Service Management (ITSM) disciplines deployed.
• Leads the development, execution, and creation of the cross functional testing strategy communicating with all stakeholders for technology delivery. Drive complex initiatives across multiple teams and organizations, ensuring successful execution, adoption, and business outcomes.
• Leads the planning, conducting and documenting of user stories, user feedback. Effectively communicates feedback with senior leaders for technology improvement.

• Bachelor’s Degree in Information Systems preferred, related field or equivalent experience.
• 5+ years of relevant Experience required
• Experience leading complex business and technology initiatives in refining, manufacturing, industrial, or operational technology environments strongly preferred.
• Experience with Data Contextualization or Industrial Digital Twin technologies is preferred.
• Understanding of IT/OT convergence and integrating systems across industrial and enterprise environments is preferred.
• Proven ability to influence senior leaders, build consensus, and drive change across large, matrixed organizations is preferred.

• Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment (e.g., people, processes, structure, or culture); adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful.
• AI Fundamentals - Understanding of core AI concepts and methods, ability to apply AI to job-relevant use cases and capacity to contribute to organizational AI reimagination.
• Change Management - Change Management refers to a systematic approach for defining and implementing procedures and/or technologies to deal with changes in the environment. It can mean adapting to change, controlling change and/or effecting change.
• Agile Methodologies – Agile project management is an iterative approach to delivering a project throughout its life cycle, taking incremental steps towards the completion of a project
• Analytical Thinking - Strong problem-solving skills to identify architectural challenges, analyze requirements, evaluate options, and propose effective solutions.
• Authentic Communicator - Expresses ideas and information, both verbally and in writing, clearly and credibly. Listens to understand and fosters constructive dialogue.
• Business Analysis - Analyzing current business state within the context of future business state expectations and determining whether new business strategies are needed to address existing issues or meet new needs. Estimating the level of effort to enhance or expand current business strategies.
• Business Partner Relations - The process of acting as a trusted advisor and building strong relationships with colleagues and the business to drive business performance.
• Business Process Modeling & Redesign - Execution of key business process with the objective of achieving a quantum jump in performance measures such as return on investment (ROI), cost reduction, and quality of service.
• Change Management – The process of controlled identification, planning and implementation of required initiatives to prepare, support and help individuals, teams and organizations to navigate through change.
• Continuous Improvement Mindset - Identifies and leads opportunities for continuous improvement and value creation, both incremental and large-scale.
• Incident Management – Ensuring that any incidents affecting processes and performances of relevant technology services or systems are managed appropriately to mitigate risk and minimize disruption.
• Quality Assurance (QA) – The process to ensure organizational activities are designed to ensure that an organization is providing the best possible product or service to customers.
• Requirements Management - The process of documenting, analyzing, tracing, prioritizing and agreeing on requirements and then controlling change while also communicating to relevant stakeholders.
• Software Development Life Cycle (SDLC) - A process used by the software industry to design, develop and test high quality softwares.
• Specifications Development - Understanding the context, stakeholders and requirements or features of a product or application and detailing the specifications around them.

As an energy industry leader, our career opportunities fuel personal and professional growth.

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Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship  or any other status protected by applicable federal, state, or local laws.  If you would like more information about your EEO rights as an applicant, click here.
If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at [email protected]. Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at mympcbenefits.com. The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program.
 
Equal Opportunity Employer: Veteran / Disability

We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.