Senior Business Systems Analyst - PME

By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.

Why join Harvard Medical School?

Harvard Medical School's mission is to nurture a diverse, inclusive community dedicated to alleviating suffering and improving health and well-being for all through excellence in teaching and learning, discovery and scholarship, and service and leadership.

You’ll be at the heart of biomedical discovery, education, and innovation, working alongside world-renowned faculty and a community dedicated to improving human health. This is more than a job - it’s an opportunity to shape the future of medicine.

The Senior Business Systems Analyst plays a key strategic role in advancing the Program in Medical Education (PME) at Harvard Medical School. Reporting to the Director of Student Information Systems, and working collaboratively with the Program in Medical Education, this position participates in the full software development lifecycle (SDLC) from project inception through ongoing production support. This individual will partner with HMS and University constituents—including staff, faculty, students, and senior leadership—to understand complex academic business needs, translate them into system requirements, and lead the implementation of technological solutions that enhance operational efficiency. The ideal candidate is energized by solving highly complex technical problems in innovative ways, comfortable steering conversations with leadership, and capable of managing multiple strategic projects simultaneously to improve service across the departments of the PME.

Key Responsibilities:

• Roadmapping & Future-State Design: Drive the technological vision for the PME by architecting actionable, multi-phase system roadmaps. Map current-state capabilities against future business requirements to design an optimized, future-ready systems ecosystem, proactively guiding stakeholders through the transition from current limitations to future innovations.
• Strategic Leadership & Planning: Lead the analysis, documentation, design, and implementation of technical solutions that solve complex problems across the PME. Participate in the development of technical strategy and long-range academic planning—including complex curricular, student, and enrollment functions—by steering conversations with senior leaders.
• Systems Expertise & Data Analysis: Operate as the senior subject matter expert on the SIS (PeopleSoft Campus Solutions/my.harvard). Leverage deep expertise with data tools (Query Manager, Data Warehouse, PL/SQL, Oracle Analytics, BI Publisher) to perform advanced data analysis, identify performance gaps, and propose innovative technological solutions.
• Project Scoping & Agile Development: Independently define system requirements and scope IT projects. Define Agile user stories that meet business requirements, conduct gap analysis, map user journeys, and identify feasible alternative solutions. Develop business cases, project plans, and build RFP requirements when necessary.
• Technical Implementation & Testing: Develop and maintain complex Oracle Dashboards and Workcenters to provide users with self-service access to data. Work independently to design comprehensive test cases, document processes, and perform user acceptance testing (UAT) for system enhancements, fixes, and data conversions.
• Cross-Functional Collaboration: Project manage one or more new business processes or technological initiatives simultaneously. Liaise with stakeholders in HUIT, the Registrar’s Office, Office for Medical Education, Financial Aid, Admissions and other departments to ensure successful adoption. Serve as the primary PME point of contact for the HUIT security team managing user security profiles.
• Change Management & Optimization: Evaluate business needs to develop budget recommendations that optimize resource allocation. Provide high-level support to end users to ensure successful business transitions. Lead user training, design optimized business process workflows, and create comprehensive documentation to promote a culture of continuous improvement.

Working Conditions:

• Work is performed in an office setting or remote.

Basic Qualifications:

• Minimum of five years’ post-secondary education or relevant work experience.

Additional Qualifications and Skills:

• Bachelor's degree in information technology or similar field.
• Master's degree preferred.
• 5+ years of IT experience with 2 – 4 years in business analysis.
• Experience with Student Information Systems.
• PeopleSoft, SQL, PL/SQL or other data/reporting languages/software experience.
• Experience using data for decision-making, reporting, and analysis.
• Knowledge of information technology applications, processes, software and equipment.
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor.

Certificates and Licenses:

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.

• Standard Hours/Schedule: 35 hours per week
• Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position.
• Pre-Employment Screening: Identity, Criminal
• Staying Informed About Your Application: Due to the high volume of applications, we may not always be able to reach out right away, but you can track your status anytime through the Careers@Harvard portal.

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Work Format Details

This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Salary Grade and Ranges

This position is salary grade level 058. Please visit  Harvard's Salary Ranges  to view the corresponding salary range and related information. 

Benefits

Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to: 

• Generous paid time off including parental leave 
• Medical, dental, and vision health insurance coverage starting on day one 
• Retirement plans with university contributions 
• Wellbeing and mental health resources 
• Support for families and caregivers 
• Professional development opportunities including tuition assistance and reimbursement 
• Commuter benefits, discounts and campus perks 

Learn more about these and additional benefits on our Benefits & Wellbeing Page. 

EEO/Non-Discrimination Commitment Statement

Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.

Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.