Senior Business Analyst, EHR Integration (Remote)

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agrifinance, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data and to innovate. A FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 23,300 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

As the Senior Business Analyst, EHR Integration, you will report to Experian Health and are responsible for documentation and recommendations to facilitate complex decision-making for Experian Health Core Product API data exchange with the top 3 EHR systems (Epic Systems, Oracle Health, Meditech Expanse). You will be a strategic liaison between partners, Apigee engineers, and platform developers to promote secure, scalable, and standards-compliant API solutions. Initially, this will manifest as the translation of existing product workflows requiring our core platform interface, eCareNext (eCN), into automated, API-forward data exchange solutions that synchronize with EHR workflows (no eCN UI involvement). You will be focused on the definition of product requirements and workflows to handoff to engineers for API development and specification, including contribution on the following:

• Requirements gathering
• Compliance considerations
• Data modeling pathways
• API Design sessions
• Security standards compliance
• Error handling use cases definition
• Documentation
• Testing (internal, and end-to-end)
• Deployment
• Maintenance
• You'll have opportunity to:
  • Gather and document business and technical requirements for EMR API integration for Experian Health Core Products through consultation, materials review, etc.
  • Support in translation of these requirements to roadmap items in Jira.
  • Support in the definition and communication of API contract requirements (e.g., endpoints, payloads, authentication, authorization) to Apigee engineers.
  • Collaborate with the platform engine team to ensure APIs align with core product capabilities and data models.
  • Participate in API design reviews, ensuring agreement across partners and with FHIR/x12/hl7 standards and security best practices.
  • Help configure Apigee policies (e.g., rate limiting, OAuth2, JWT validation).
  • Develop initial implementation plans, test cases, and internal/external user documentation.
  • Support client onboarding and provide post-implementation support.

• Bachelor's degree or equivalent experience
• 5+ years' experience in business analysis or API integration roles within healthcare revenue cycle
• 5+ years' experience with API management platforms (preferably Apigee) and cloud environments (AWS). Working knowledge of Apigee Edge or Apigee X, including proxy configuration and policy management within healthcare revenue cycle
• 5+ years' experience with RESTful APIs, API lifecycle, and API security models within healthcare revenue cycle
• 3+ years' proficiency documenting API specifications (e.g., OpenAPI/Swagger).

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical, dental, vision, and matching 401K
• Flexible work environment, ability to work remote, hybrid or in-office
• Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
• Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity.

Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. Innovation is an important part of Experian's DNA and practices, and our inclusive workforce allows everyone to succeed and bring their whole self to work. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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This is a remote position.