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Cushman & Wakefield

Senior Automation Engineer

Posted 6 Days Ago
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In-Office
North Andover, MA
115K-136K Annually
Senior level
In-Office
North Andover, MA
115K-136K Annually
Senior level
Lead and manage the facility Automation Engineering team to maintain, troubleshoot, and optimize material handling control systems (PLCs, HMIs, SCADA, drives, robotics). Coordinate projects, analyze system performance and KPIs, provide escalation and remote/local technical support, partner with operations and vendors for installations and improvements, conduct failure analysis, and mentor staff to maximize equipment reliability and operational efficiency.
The summary above was generated by AI
Job TitleSenior Automation Engineer

Job Description SummaryJob Description

Our Purpose:

At C&W Services, we live by the belief that “Better Never Settles.” We're dedicated to creating a positive impact globally, and we're looking for talented individuals to join our team.

C&W Services provides compelling benefits, including:

  • Weekly pay
  • Comprehensive benefits starting on your first day
  • Training, development, and advancement opportunities
  • A clean and cutting-edge facility
  • A safety-first culture

About the role:

As a Senior Automation Engineer (SAE), you will manage the Automation Engineering (AE) team at your facility. This includes coordinating the maintenance of the control systems, scheduling tasks and projects with your team, and designing more efficient methods to operate the systems. SAEs are a primary resource for the overall operational efficiency of the facility and other leaders within the building’s maintenance team. We are seeking a proactive automation controls and technical support engineer for fulfillment center operations, focusing on maximizing equipment reliability and operational performance of equipment such as conveyors, sortation systems, scanners, cameras, print-and-apply systems, and SCADA devices and programs.

Responsibilities include, but are not limited to:

  • Coordinating with and mentoring Automation Engineers to accomplish the goals and objectives of your facility’s operational plan
  • Collaborating closely with Operations, Engineering, Safety, and other departments to support MHE systems optimization and project implementation
  • Understanding, maintaining, and troubleshooting material handling control systems, including PLC/PC controllers and industrial networks such as Ethernet, ControlNet, DeviceNet, Profibus, motor control systems, servo drives, frequency drives, and electrical distribution systems
  • Monitoring MHE metrics, partnering with maintenance/operations to address system performance issues, and providing analysis across all facilities
  • Acting as the first level of escalation support for the Automation Engineers, during and after business hours, troubleshooting locally and remotely, and repairing all hardware or controls software systems within the building
  • Appropriately escalating downtime situations to other network support teams, experts, and/or vendors to restore equipment operation
  • Facilitating Failure Analysis and Incident Review processes and implementing process improvements or retraining to avoid future incidents
  • Applying subject matter expertise in material handling and electronic systems to maximize building utilization of systems
  • Performing, utilizing, and providing analysis and analytics to assess material handling system performance
  • Partnering with facility Operations leadership, equipment vendors, and parts suppliers to plan and coordinate new technology installations, acting as the technical consultant for capital projects inside the building
  • Communicating technical issues and project timelines with building leadership, operations, and the maintenance team, and explaining operational impact
  • Assisting with skill assessments for the technical positions within the site maintenance teams.
  • Participating in AE conference calls and coordinating with the AE central team to complete all required tasks
  • Traveling up to 10%

Basic Qualifications:

  • Bachelor’s degree in Electrical or Mechanical Engineering, Engineering Technology, or a related field, or 5+ years of equivalent professional or military experience
  • Experience with electrical theory, robotics, controls components, and automated equipment
  • Proficiency in programming software (e.g. RSLogix5000 Studio, FT View, etc.)
  • Knowledge of robotics work cells and their control systems
  • Experience identifying, maintaining, troubleshooting, programming, and designing HMI and control network components
  • Experience identifying, maintaining, troubleshooting, and modifying motor controls, including motor starters, VFDs, DC drives, and standard electrical components
  • Hands-on troubleshooting experience with industrial electrical systems, including 480V 3-phase, 110 VAC, and 24VDC
  • Knowledge of Warehouse Management System Software Concepts and messaging protocols
  • Experience interpreting, modifying, and developing mechanical and electrical drawings
  • Experience with SCADA systems and KPIs
  • Proven leadership skills in a technical role, with the ability to interact with all levels of management
  • Strong reasoning, analytical, and problem-solving abilities
  • Experience in training and developing others
  • Excellent communication and customer service skills

PREFERRED QUALIFICATIONS

  • Proficiency in systems controls design, programming, and integration
  • Field service engineering experience 
  • Experience supporting a wide range of different conveyors and sortation systems
  • Proven history of remote technical phone support
  • Experience with advanced automation controls systems, industrial robotics, and ASRS systems

Why C&W Services?

We're a global company with over 400 offices in 60 countries. We're proud of our diverse family of employees and are committed to creating an inclusive workplace. We're recognized by the Human Rights Foundation as a Best Place to Work for LGBTQI+ individuals and are dedicated to continuing to build a culture of inclusion and respect.

What’s Next?

Ready to take the next steps in your career? Apply today and be part of a team that is making a difference!


Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.


The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.


The company will not pay less than minimum wage for this role.


The compensation for the position is: $ 115,425.65 - $135,794.88

C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities.  Discrimination of any type will not be tolerated. 

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email [email protected]. Please refer to the job title and job location when you contact us.

INCO: “C&W Services”

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