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The Toast Product Marketing team is responsible for connecting the Sales, Product, and Marketing teams to inform product development and bring new products to market through customer segmentation, value-based messaging, sales knowledge transfer, and cross-functional marketing activation. In this position, you will play a crucial role in driving portfolio pricing strategy and execution across our entire product suite. This is a high-impact role that will offer senior leadership exposure and the opportunity to influence pricing strategies that drive long-term revenue growth.
In this role, you will help craft compelling value narratives, conduct market research, and enable our sales and customer success teams to effectively communicate pricing and value to customers. The ideal candidate combines analytical rigor with strong communication skills and thrives in a collaborative, fast-paced environment.
Job Responsibilities
- Partner with Product Marketing and Pricing teams to develop and execute strategic pricing initiatives that drive growth and customer value
- Create clear, compelling pricing and value messaging materials to support marketing efforts and empower sales teams
- Conduct qualitative and quantitative research to inform pricing strategies, including customer interviews, market analysis, and competitive intelligence
- Collaborate with Sales Enablement and Customer Success to develop pricing-focused training materials, sales collateral, and value communication frameworks
- Support the development and execution of pricing tests and experiments to optimize our pricing strategy
- Maintain knowledge of restaurant industry trends, customer needs, and competitive landscape to inform pricing decisions
- Partner with cross-functional teams including Marketing Operations, Customer Marketing, PR, and Legal to ensure aligned pricing communication and execution
Experience/Qualifications
- 2-3 years of work experience in a fast-paced, cross-functional environment
- Experience in product marketing, pricing strategy, or related fields preferred
- Undergraduate degree required
- Strong analytical capabilities with ability to translate insights into actionable recommendations
- Excellent written and verbal communication skills
- Demonstrated ability to work effectively across multiple stakeholder groups
- Experience with Marketo is a plus
- Background in SaaS pricing or restaurant technology is a plus
- Proven track record of project management and execution
Communications/Interactions
This position requires extensive coordination across multiple departments including Finance, Pricing, Product Management, FinTech, Billing, Toast Creative teams, Sales Enablement, Customer Success Enablement, Marketing Operations, Customer Marketing, PR, Investor Relations, and Legal. The ideal candidate will be a natural collaborator who can build strong relationships across teams and navigate complex stakeholder environments while maintaining focus on strategic objectives.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
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The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$95,000—$152,000 USD
We are Toasters
Diversity, Equity, and Inclusion is Baked into our Recipe for Success.
At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.
The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.
Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.
Bready* to make a change? Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
Toast Boston, Massachusetts, USA Office
Toast’s headquarters is located in the heart of the Seaport District. Toasters are surrounded by art, culture, and delicious cuisine in one of the most bustling neighborhoods in Boston.
Early Careers
Toast's Early Careers program is designed to launch students' careers by integrating them into the company's vibrant culture and impactful work. Interns and co-ops are treated as full-time Toasters from day one, given meaningful projects, and provided with mentorship from industry professionals. The program emphasizes hands-on learning, collaboration across teams, and the autonomy for students to develop and showcase their skills, supported by consistent feedback. Toast offers opportunities across various departments, including technical roles like Software Engineering and Data Science, as well as non-technical roles such as Human Resources and People Operations.
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