Lead technical implementation and deployments of Mastercard's Global Urban Mobility solutions across APEMEA. Act as primary technical liaison for customers, agencies, and integrators; coordinate market-specific requirements, support reporting and deployment readiness, resolve product constraints, and drive post-implementation stabilization and continuous improvement.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst - Global Public Sector, Urban Mobility
Overview: The Global Urban Mobility team is looking for a Senior Analyst for the Asia Pacific, Middle East, and Europe, to support the successful deployment, upgrade, and ongoing optimization of Mastercard's Global Urban Mobility solutions, services, and markets. This role is primarily customer-facing, partnering closely with clients, agencies, and system integrators, while maintaining deep internal connections across global product teams, regional market experts, and internal country stakeholders. The ideal candidate combines strong technical implementation expertise in the Global Urban Mobility domain with the ability to coordinate complex, multi-market deployments and drive consistent, high-quality execution.
Role• Serve as a technical implementation lead supporting urban mobility customer deployments and upgrades across APEMEA markets.• Act as the primary technical liaison between customers, agencies, system integrators, and internal Mastercard product and regional teams.• Support localized market deployments by coordinating technical requirements, resolving product constraints, and escalating issues as needed.• Provide hands-on support for reporting, deployment readiness, and post-implementation stabilization activities.• Partner with global product and mobility solution teams to ensure consistent application of core product capabilities across regions.• Help prioritize implementation and support requests using defined frameworks to balance regional and global needs.• Contribute to continuous improvement by identifying recurring deployment challenges and informing product and process enhancements.
All About You: Essential knowledge, skills, and experience:• Advanced understanding of technical solution implementation, deployment lifecycles, and system integration concepts. • Proven ability to work directly with customers and external partners in complex, multi market environments. • Strong collaboration skills with internal and external product, engineering, and regional market teams. • Experience translating technical concepts into clear, actionable guidance for diverse stakeholders. • Demonstrated ability to manage multiple priorities while maintaining high delivery standards.• Strong written and verbal communication skills, including stakeholder updates and reporting.
Desirable or additional capabilities• Experience supporting payment, urban mobility, and platform-based technology solutions.• Familiarity with payment product deployments across different regulatory environments.• Comfort operating in a global, matrixed organization with distributed teams.
Corporate Security Responsibility: Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst - Global Public Sector, Urban Mobility
Overview: The Global Urban Mobility team is looking for a Senior Analyst for the Asia Pacific, Middle East, and Europe, to support the successful deployment, upgrade, and ongoing optimization of Mastercard's Global Urban Mobility solutions, services, and markets. This role is primarily customer-facing, partnering closely with clients, agencies, and system integrators, while maintaining deep internal connections across global product teams, regional market experts, and internal country stakeholders. The ideal candidate combines strong technical implementation expertise in the Global Urban Mobility domain with the ability to coordinate complex, multi-market deployments and drive consistent, high-quality execution.
Role• Serve as a technical implementation lead supporting urban mobility customer deployments and upgrades across APEMEA markets.• Act as the primary technical liaison between customers, agencies, system integrators, and internal Mastercard product and regional teams.• Support localized market deployments by coordinating technical requirements, resolving product constraints, and escalating issues as needed.• Provide hands-on support for reporting, deployment readiness, and post-implementation stabilization activities.• Partner with global product and mobility solution teams to ensure consistent application of core product capabilities across regions.• Help prioritize implementation and support requests using defined frameworks to balance regional and global needs.• Contribute to continuous improvement by identifying recurring deployment challenges and informing product and process enhancements.
All About You: Essential knowledge, skills, and experience:• Advanced understanding of technical solution implementation, deployment lifecycles, and system integration concepts. • Proven ability to work directly with customers and external partners in complex, multi market environments. • Strong collaboration skills with internal and external product, engineering, and regional market teams. • Experience translating technical concepts into clear, actionable guidance for diverse stakeholders. • Demonstrated ability to manage multiple priorities while maintaining high delivery standards.• Strong written and verbal communication skills, including stakeholder updates and reporting.
Desirable or additional capabilities• Experience supporting payment, urban mobility, and platform-based technology solutions.• Familiarity with payment product deployments across different regulatory environments.• Comfort operating in a global, matrixed organization with distributed teams.
Corporate Security Responsibility: Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard's security policies and practices;• Ensure the confidentiality and integrity of the information being accessed;• Report any suspected information security violation or breach, and • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Mastercard Boston, Massachusetts, USA Office
Our downtown Boston office is strategically located in the financial district, a short walk from South Station - one of the busiest transportation center in New England - and the Seaport District - a bustling, waterfront neighborhood and the tech hub of the city.
Similar Jobs at Mastercard
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead consultative sales and account ownership for Mastercard Services across UAE and Oman. Drive demand generation, refine value propositions, manage end-to-end sales cycles, build senior client relationships, coordinate cross-functional teams, and ensure best-in-class value delivery and contract execution.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead client engagements advising on authorization and fraud management; develop data- and technology-driven strategies; own client relationships; lead and mentor consultant teams; collaborate with internal product and business stakeholders; scope new business and draft proposals; deliver analyses and client presentations; travel to client sites as required.
Top Skills:
Fraud Scoring ProductsExcelMicrosoft PowerpointMicrosoft Word
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead SME sales and activation across East Arabia, driving partner identification, pipeline development, deal closure, card issuance, usage growth and revenue. Build go-to-market strategies, activation playbooks, and collaborate with product, account management and customer solutions to execute and scale partnerships while representing Mastercard in industry forums.
What you need to know about the Boston Tech Scene
Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.
Key Facts About Boston Tech
- Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
- Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
- Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
- Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories
