Senior Air Consultant

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Amex GBT Consulting is our dedicated consulting practice, with 250+ consultants working across the globe.  We partner with customers to manage travel and expense spend strategically, helping maximize return on investment.  Our focus spans business and operational strategy, strategic sourcing, and program optimization.  We specialize in Policy, Change Management & Compliance, Travel Program Management, Business Intelligence, Travel Category Management, Sustainability & ESG, and Cost Management.

Our consulting team brings diverse perspectives and deep experience from air, hotel, and ground transportation to travel, management consulting, IT, and general business operations.  Since we launched in 2007, we've grown steadily by investing in our practice, our relationships with clients, and our people.

Our employee engagement scores reflect what we live daily: a workplace where people are satisfied, motivated, and supported in their career development.  And you'll experience it all from the flexibility of a fully remote role giving you the autonomy to do your best work while maintaining the work-life balance that matters.

What You'll Do:

• Implement multi-workstream engagements by prioritizing client requests and work objectives using appropriate project management methodologies and tools (project plans, issue logs).
• Apply change management techniques to drive sustainable engagement impact and return on investment. Deliver results within established scope, quality standards, and timelines.
• Lead air projects with global customers managing 40+ points of sale, $150M+ in global air spend, and similar scale operations.
• Develop hypotheses and identify relevant data based on what you're trying to solve for. Review and validate analyses, develop options and alternatives, and create insightful recommendations within the full engagement context. Bring an innovative approach to every challenge.
• Possess deep understanding of TMC travel data, airline pricing and inventory management, corporate fare filing, and multiple data sources (ATPCO, Diio Mi schedule data, etc.).
• Demonstrate familiarity with data visualization tools and reporting platforms (Tableau, for example).
• Create custom models and scenarios using available dataset
• Bring exceptional interpersonal skills, strong listening ability, and polished written and presentation skills. Navigate ambiguity and present work results in a compelling, clear manner. Distill sophisticated subject matter into key messages for colleagues and clients.
• Lead global airline relationships—representing both customer and consultancy interests.
• Understand client organization dynamics and build strong working relationships with all key partners. Apply American Express Global Business Travel solutions and available industry tools to develop best-in-class deliverables and procedures.
• Successfully navigate global, matrixed client organizations with multiple collaborators, and similar complexity.
• Demonstrate strong work ethic with peers and junior colleagues. Coach your team on subject matter and industry knowledge. Contribute to knowledge creation and sharing related to the airline industry. Support delivery of internal and external projects that grow the business.
• Indirectly manage analysts (onshore and offshore) to create and deliver positive client outcomes.

What We're Looking For:

• Willingness to travel for client needs (10–20% of the time)
• Relevant travel experience in areas such as procurement or strategic sourcing
• Knowledge of strategy, financial and business operations, and cost management (preferred)
• Strong analytical skills with ability to evaluate alternatives and recommend solutions
• Strong communication skills, including internal and external presentation development and delivery
• Strong client service orientation
• Ability to interact effectively with people at all levels within your team or client organization
• Drive to grow career (people leadership, strategy, expanding knowledge into other Consulting practices)

Location

The US national base salary range for this position is from 

The national range provided includes the base salary that GBT expects to pay for the role.  Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus which rewards participants based on individual and/or company performance.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!