Senior Account Executive

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a Senior Account Executive, you will play a pivotal role in scaling our sales motion across mid-market and Enterprise segments. You will be responsible for sourcing and landing contracts with mid-market and Enterprise organizations, directly supporting our strategic journey up market. This is a strategic, high-impact role where you will navigate complex organizations, build champions, and drive value-based selling across multiple stakeholders in increasingly sophisticated buying environments.

• Drive Superhuman's upmarket expansion by consistently achieving higher average contract values through strategic deal structuring and comprehensive solution selling.

• Navigate complex sales cycles with mid market (500+ employees) and Enterprise (1500+ employees) organizations, managing multiple stakeholders and approval processes.

• Execute a value-based selling approach, positioning Superhuman's solutions based on customer impact and ROI.

• Build advocates and cultivate multi-threaded relationships at senior levels, including C-Level and VP.

• Own pre-sale contract conversations and negotiations.

• Experiment with new processes and adapt to changing customer environments.

• Collaborate with cross-functional teams (Sales Development, Customer Success, Sales Engineering, Product) to achieve sales outcomes.

• Develop strategic account plans to ensure customer success and growth.

• Maintain a high level of rigor in pipeline management, forecasting, and account planning.

• Develop and execute outbound sales strategies specifically tailored to mid market and Enterprise accounts to identify and engage new prospects.

• Mentor and develop team members, sharing knowledge and best practices to elevate overall team performance.

• Experience: You likely have ~8+ years of experience in B2B SaaS sales, including 5+ years selling into organizations with 1000+ employees.

• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.

• Leadership: You have a track record of leading and developing high-performing, inclusive, and mission-driven teams

• Delight and Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise.

• Remarkable Quality: You produce work that is striking, worthy of attention, and a contribution to the state of the art.

• Entrepreneurial: You like to spin up new initiatives and new approaches to solve problems. You work very hard, no matter how successful you have been.

• Excellent Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment.

• Data-informed: You know how to define, measure, and manage sales funnel metrics.

• Strategic: You can run balanced strategies with both short and long-term investments.

• Relationship Builder: You place a high value on building strong relationships internally and externally.

• Persistence: You pursue challenging goals with passion and courage.

• Growth Mindset: You embrace opportunities, welcome feedback, and believe you and others can always grow.

• Ownership: You accept full accountability and take initiative to find solutions to achieve results.

• Proactive Positivity: You move on from difficult situations stronger and happier and bring care and intention to how your words and actions make others feel.

• Start-to-Finish Ownership: You take 100% responsibility for your own outcomes as well as the outcomes of the company.

• Cares Deeply, Communicates Directly: You discuss and debate ideas openly. You focus on the customer and business 'so what' and encourage stakeholders to take impactful action.

• Bias to Action: You value speed. You take thoughtful and prompt steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.

• Structured Project Manager: You have honed a systematic way of running your projects. You bring structure to your to-do list and know how to break down large tasks into smaller pieces to get things done.

Our starting salaries for this role range from 200,000-290,000 OTE. The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

You might notice our salary ranges are quite broad - that's because our talented workforce is distributed across North and South America. We tailor our compensation to each location to make sure we're competitive in every market.

For team members outside of the US we employ and pay through an Employer of Record (EOR). We take a location-based pay approach and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands.

We're open to hiring talented individuals anywhere in North or South America. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members globally.

Taking Care of Your Future 🙏

• Comprehensive healthcare coverage with premium medical plans in your country (we cover 100% of medical insurance premiums for all Superhumans!)

• Mental health support with dedicated resources in each region

• Competitive retirement savings plans

• Life insurance and disability coverage tailored to regional standards

Generous Time Off 🏝

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year

• Regional holiday recognition: We encourage you to observe holidays in your local region

• Company-wide time off like designated Care Days and Winter Break

• Generous parental, caregiver, healthcare, and compassionate leave policies

Investing in Your Growth ✍️

• $3000 USD per year towards your professional development

• Free access to Calm and Aaptive (US/Canada)

• Allyship education program to help build your best self

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• $1000 USD budget to make your workspace your own

• Monthly stipend for your lunches, groceries, or whatever nutrition you need to stay fueled up!

Curious about the details of our benefits specific to your region? Visit our Regional Benefits Guides for more information. While we've highlighted our core offerings across major locations, this isn't an exhaustive list. If you're in a region not specifically mentioned, please reach out—we're happy to provide you with detailed information about the benefits available in your area!

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.