Senior Account Executive - Los Angeles, CA

Blackbird Labs is a loyalty and payments platform establishing meaningful connections between the world’s best restaurants and their customers.

Served up in 2022 by Ben Leventhal, co-founder of Eater and Resy, Blackbird offers a fully customizable loyalty programming platform for restaurants and a consumer app designed to make every guest feel like a bonafide VIP no matter where they dine. Backed by Union Square Ventures, a16z, Amex Ventures, Variant Fund, and other forward-thinking investors, Blackbird is out to revolutionize the restaurant industry.

At Blackbird, our values guide everything we do and our talent principles define the key traits we seek in our employees.

We have passion for our product – committed to our mission and instinctively think like and go the extra mile for our customers. We are elite performers – striving for excellence, going above and beyond to achieve exceptional results, and learning quickly with horsepower, drive, and grit. We make others better – taking initiative to elevate others, giving and receiving feedback, and championing a culture of growth. We hold one another accountable to living out our talent principles as we march together to achieving our mission.

We are an in-office culture that values the power of in-person connection and collaboration. Just as Blackbird fosters magical in-restaurant experiences, we believe being together ignites creativity, accelerates problem-solving, and strengthens the team spirit essential to driving our mission forward.

At Blackbird, we believe every guest should feel like a VIP the moment they walk into a restaurant. Whether it’s last-minute tables, welcome drinks, off-menu items, or exclusive perks, we’re building a platform that helps restaurants identify, connect with, and reward their guests in meaningful and personalized ways.

Our vision? The more you check in at your favorite spots, the more you unlock—from unique rewards to seamless direct messaging for reservations. With each visit, you’ll earn $FLY, our universal rewards currency, which you can use across our network of outstanding restaurants.

Blackbird is looking for a foundational Account Executive to join our growing team in Los Angeles. This is a unique opportunity to join at a pivotal moment as one of our first sales hires in LA and help shape our presence in a key market. We're looking for a senior individual contributor who brings deep sales expertise, can navigate complex, multi-stakeholder deals, and is excited to help build a category-defining product from the ground up.
This is a field sales opportunity. Candidates must live local to Los Angeles, relocation not provided.

Responsibilities 

• You’ll play a key role in shaping our GTM playbook and influencing product direction through close customer feedback

• Identify and source qualified leads to bring the best restaurants in the world onto the Blackbird platform

• Develop and own a creative and effective sales process end to end

• Own a portfolio of local restaurants and gain a deep understanding of their pain points, growth drivers, and opportunities for better partnership

• Drive new restaurant growth on the Blackbird platform through a best-in-class sales experience

• You’ll be one of our first hires in Los Angeles, helping establish our footprint in a critical and influential market

Requirements

• 10+ years of experience in a closing role, preferably in B2B SaaS or a hospitality-adjacent industry (e.g., POS, loyalty, guest experience platforms)

• Strong track record of exceeding quota and successfully navigating longer or more complex sales cycles

• Deep understanding of the hospitality industry in LA, with a network of local operators or partners

• Comfortable operating in ambiguity with a builder’s mindset and high level of ownership

Depending on your work location and experience the target annual salary for this position can range from: $175,000 - $200,000 OTE USD. Disclosure in accordance with New York City's Pay Transparency Law.

Full time offers from Blackbird may also include stock options, benefits (including medical, dental, vision, flexible time off, 401(k)), and some not-so-standard, extra-fun perks — subject to applicable taxes and based on eligibility.

Blackbird Labs is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Blackbird will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable law. For US applicants, you may view the Know Your Rights notice here. Additionally, Blackbird participates in the E-Verify program.

Join us and find out what the best work of your career could look like here at Blackbird.