SAP Support Consultant (PP)

This is a remote position.

We’re looking for an SAP Production Planning (PP) Support Consultant to support a company whose new Charlotte manufacturing operation ramps up production. You’ll provide first- and second-level support in a dedicated SAP S/4HANA 2023 environment, troubleshoot production issues, and use ABAP debugging to trace problems in inherited custom code. SAP PP is the primary focus, with SAP MM and SD knowledge needed to diagnose issues that cross modules.

What you’ll do:

• Provide day-to-day SAP support for users and help keep production running during the ramp-up.
  

• Triage incoming requests, resolve issues within your scope, and coordinate escalations with internal teams, including colleagues in Canada as needed.
  

• Debug custom ABAP programs, identify root causes, and develop custom reports or small enhancements as needed.
  

• Configure, test, and document SAP changes and enhancements.
  

• Troubleshoot integration issues involving APIs, EDI, IDocs, and SFTP.
  

• Assist with data maintenance, system upgrades, and patching.
  

• Maintain technical documentation and user guides, and recommend improvements based on recurring support issues.
  

• Hands-on SAP PP production support and configuration experience, including troubleshooting planning and production execution issues.
  

• Strong ABAP debugging skills and the ability to trace errors through existing custom code and make small code changes.
  

• Working knowledge of how SAP PP integrates with MM and SD.
  

• Experience investigating SAP interface failures and coordinating fixes across teams.
  

• Ability to communicate clearly with business users and technical teams in fluent English.