Leads Salesforce Marketing Cloud consulting engagements, including solution design, marketing automation implementation, project delivery, campaign performance analysis, client advising, quality review, and team coaching. Manages scope, timelines, deliverables, budgets, and multiple workstreams while translating business requirements into Salesforce solutions and improving customer engagement, conversion, and revenue outcomes.
The Opportunity
As a Salesforce Marketing Cloud Consulting Manager you will lead client-focused consulting work that helps organizations optimize marketing and sales processes, implement Salesforce solutions, and strengthen customer engagement within our Commercial & Service Excellence practice. As a Manager you will motivate and develop teams, guide delivery across multiple workstreams, and use business insight, technology knowledge, and sound judgment to manage client expectations, coach junior professionals, and address complex issues with integrity. In this role at PwC, you will shape solution design, support implementation and training efforts, review deliverables across client engagements, and contribute to work that connects marketing strategy with Salesforce capabilities.
Responsibilities
- Leading Salesforce Marketing Cloud consulting workstreams across client marketing and sales transformation initiatives
- Managing project scope, timelines, and deliverables while balancing multiple client priorities
- Analyzing business requirements and translating them into Salesforce Marketing Cloud solution designs
- Overseeing configuration and deployment of email campaigns, customer journeys, and marketing automation features
- Guiding data analysis and campaign performance reviews to identify opportunities for improved engagement and conversion
- Coaching team members on marketing strategy, technical consultation, and client delivery methods
- Developing trusted client relationships by advising on digital marketing, customer insight, and revenue growth opportunities
- Validating work product quality and technical alignment with firm methodologies and Salesforce leading practices
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Computer and Information Science, Management Information Systems, Marketing
- Demonstrating Salesforce Marketing Cloud consulting delivery across client engagements
- Managing marketing automation, email campaigns, and campaign performance analysis
- Leading project planning, budgeting, execution, and timeline tracking
- Mentoring team members through coaching, feedback, and work review
- Applying analytical thinking to marketing strategy and digital customer experience
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
#LI-Hybrid
#BI-Hybrid
As a Salesforce Marketing Cloud Consulting Manager you will lead client-focused consulting work that helps organizations optimize marketing and sales processes, implement Salesforce solutions, and strengthen customer engagement within our Commercial & Service Excellence practice. As a Manager you will motivate and develop teams, guide delivery across multiple workstreams, and use business insight, technology knowledge, and sound judgment to manage client expectations, coach junior professionals, and address complex issues with integrity. In this role at PwC, you will shape solution design, support implementation and training efforts, review deliverables across client engagements, and contribute to work that connects marketing strategy with Salesforce capabilities.
Responsibilities
- Leading Salesforce Marketing Cloud consulting workstreams across client marketing and sales transformation initiatives
- Managing project scope, timelines, and deliverables while balancing multiple client priorities
- Analyzing business requirements and translating them into Salesforce Marketing Cloud solution designs
- Overseeing configuration and deployment of email campaigns, customer journeys, and marketing automation features
- Guiding data analysis and campaign performance reviews to identify opportunities for improved engagement and conversion
- Coaching team members on marketing strategy, technical consultation, and client delivery methods
- Developing trusted client relationships by advising on digital marketing, customer insight, and revenue growth opportunities
- Validating work product quality and technical alignment with firm methodologies and Salesforce leading practices
What You Must Have
- At least a Bachelor's degree
- At least 5 years of experience
What Sets You Apart
- Preference for a Master's or Masters of Business Administration degree in at least one of the following fields of study: Business Administration/Management, Computer and Information Science, Management Information Systems, Marketing
- Demonstrating Salesforce Marketing Cloud consulting delivery across client engagements
- Managing marketing automation, email campaigns, and campaign performance analysis
- Leading project planning, budgeting, execution, and timeline tracking
- Mentoring team members through coaching, feedback, and work review
- Applying analytical thinking to marketing strategy and digital customer experience
The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines
#LI-Hybrid
#BI-Hybrid
PwC Boston, Massachusetts, USA Office
101 Seaport Boulevard, Boston, MA, United States, 02210
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