Salesforce Commerce Administrator - Project Manager

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Salesforce Commerce Administrator & Project Manager
About the Role:
We are seeking a highly motivated and skilled Salesforce Commerce (SFCC/OMS) Administrator & Project Manager to oversee the end-to-end administration of our eCommerce platform while leading cross-functional projects. This dual-role position requires a strong understanding of Salesforce Commerce Cloud and OMS technical framework combined with the ability to manage project timelines, stakeholder communication, and resource coordination.
Key Responsibilities:
Salesforce Commerce Cloud Administration:

• Administer and maintain B2C/B2B Salesforce Commerce environments (Business Manager, SFRA, etc.).
• Support business teams in configurations, catalog setup, promotions, price books, and product data.
• Support integrations with third-party systems (ERP, OMS, CRM, etc.).
• Troubleshoot platform-related issues and coordinate with development teams to resolve them.
• Ensure platform security and compliance with best practices.
• Generate reports and dashboards as needed for business insights.

Project Management:

• Lead eCommerce and digital transformation projects from inception to completion.
• Define project scopes, timelines, budgets, and deliverables.
• Collaborate with stakeholders including marketing, IT, design, and vendors.
• Maintain project documentation, risk registers, and change logs.
• Coordinate UAT, QA, and deployment processes.
• Act as a liaison between technical and non-technical teams.

Requirements:
Qualifications:

• 3+ years of hands-on experience with Salesforce Commerce Cloud (formerly Demandware).

• 2+ years of project management experience in digital/eCommerce initiatives.
• Salesforce certifications (B2C Commerce Admin or Developer) preferred.
• PMP, ScrumMaster, or Agile certification is a plus.

Skills:

• Strong knowledge of SFCC Business Manager, SFRA framework, and Salesforce OMS.
• Proficiency in managing eCommerce workflows and data structures.
• Excellent organizational and multitasking skills.
• Strong communication and stakeholder management abilities.
• Familiarity with tools like Jira & Confluence.
• Working knowledge of HTML, CSS, and JavaScript is a plus.

Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja's Candidate Privacy Notice can be found here: https://www.sharkninja.com/candidate-privacy-notice/
For candidates based in China, please visit: https://sharkninja.com/candidate-privacy-notice/china/
For candidates based in Vietnam, please visit: https://www.sharkninja.com/candidate-privacy-notice/vietnam/
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]