Administer Salesforce and related commercial technologies, managing users, permissions, configurations, automation, data integrity, integrations, and security. Translate commercial requirements into system enhancements, improve processes, train users, and support adoption. Manage digital projects, subcontractor development, documentation, and end-user support. The role requires Salesforce administration experience, certification, Sales Cloud expertise, project management, analytical abilities, and strong communication skills.
Description
Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery.
Our culture is as unique as our people, a diverse global team, with different ideas, skills, interests, and cultural backgrounds driven by our core values – Our Patients, Integrity, Team, Quality and Innovation.
Our dedication to making a real impact on the lives of millions of people and paving the path to a bright future for healthcare, is what bonds us as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged. We challenge and empower our people to be great at what they do while providing a flexible work environment.
Walking through our corridors, you will be inspired by stories of career journeys at Insightec. We take pride in growing internal talent and encourage our employees to achieve their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits.
Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.
Responsibilities:
- Serve as Salesforce CRM administrator and related technologies, such Hubspot, Conga CPQ etc. Managing user setup, profiles, roles, permissions, workflows, and security settings
- Work closely with the Commercial team to understand business requirements and translate them into technologies and system enhancements.
- Recommend and implement proactively, process improvements based on the industry’s best practices and new Salesforce capabilities or related innovation.
- Provide training and support to end users to improve adoption and effective utilization of Salesforce and related applications.
- Perform hands-on Salesforce configurations, including fields, page layouts, record types, custom objects, validation rules, and process automation (Flows etc.).
- Oversee Salesforce data management, including data cleansing, deduplication, and integrity monitoring
- Support & implement commercial digital tools and integration with other systems
- Manage digital projects and developments including scope, timelines and resources
- Oversee subcontractors’ development work
- Document system changes, configurations, and user guides to enhance knowledge sharing and user adoption.
Skills and Experience:
- B.Sc. At Information Systems (or similar)
- Minimum of 3 years’ experience as Salesforce.com administrator/Implementation in a global company
- Saleforce.com certified Admin
- Strong understanding of the Sales-Cloud platform and Salesforce Community functionality and best practices
- A demonstrated ability to understand and articulate complex business requirements; specifically Commercial related
- Excellent project management skills
- Apex knowledge – advantage
- Experience with Service Cloud – advantage
- Strong analytical, problem-solving, and troubleshooting abilities.
- High self-learning capabilities
- Service oriented & team player
- Excellent verbal and written communication skills
- Good understanding of global-company business-processes
- Experience with BI tools (Power BI) – advantage
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