If you or a loved one has ever experienced a major medical event, you know how overwhelming it is to process the flood of information that follows—whether it’s hastily delivered guidance from your doctor, or a pile of paperwork on managing your recovery. And once you get home, it can feel impossible to know where to start, or how to stay on track to reach your health goals.

At Wellframe, we’re helping healthcare organizations fill this gap, so people can get the holistic resources and support they need to feel their best, outside traditional care delivery settings. Through our patented platform, Wellframe translates evidence-based, peer-reviewed guidelines and literature into an interactive daily checklist delivered to patients through the Wellframe mobile app. As patients engage with the Wellframe app, their data is shared in real time with their care team through the care team dashboard, which utilizes advanced algorithms to generate early intervention alerts. With secure two-way messaging, Wellframe facilitates long-term, trusted relationships between patients and care teams.

The Wellframe Solution Consultant is primarily responsible to assist the sales team to meet or exceed established sales goals, including top-line revenue growth, market share objectives and quota achievement. This position will help generate new revenue opportunities by partnering with sales and account executives to develop key relationships, anticipate customer needs and exceed client service expectations. This position sits within the Growth function and reports to the Chief

Growth Officer.

The ideal candidate will be a catalytic “self-starter” with a strong work ethic, meticulously organized and capable of being seen as an expert in both our technology and market. The Solution Consultant will be deeply engaged in both new business and existing accounts and will be integrated with the outside sales team while also liaising with marketing, product management, customer service and implementation specialists.

The Solution Consultant will be accountable for partnering with sales and account teams to deliver daily activities to support new and incremental revenue growth through strategic sales planning and tactical execution of

all defined sales activities.

The Solution Consultant will achieve all sales goals by supporting the sales team in identifying, qualifying and closing new business in a solution-based, consultative approach at both current accounts and new customer opportunities. The Solution Consultant will also be responsible for monitoring and reporting competitive activity and industry trends.

Areas of responsibility include:

Sales Support

• Continuously seeks to support sales opportunities by working with the sales and account teams to develop a healthy sales pipeline by reviewing and evolving a list of prospects; researching information for decision-makers and influencers; conducting introductory calls with sufficient volume to establish a full calendar; engaging potential clients at the management and executive level to identify business opportunities; seeking introductions to additional staff (e.g., power users, managers/decision makers, IT, operations); networking and establishing relationships with key prospects and associations to identify additional leads.
• Continuously seeks to support sales opportunities by working with the sales and account teams to develop a healthy sales pipeline by reviewing and evolving a list of prospects; researching information for decision-makers and influencers; conducting introductory calls with sufficient volume to establish a full calendar; engaging potential clients at the management and executive level to identify business opportunities; seeking introductions to additional staff (e.g., power users, managers/decision makers, IT, operations); networking and establishing relationships with key prospects and associations to identify additional leads.

Product, Solution, and Market Expertise

• Learns and maintains a deep understanding of Wellframe solutions, prospects, and the industry as a whole by maintaining a high-level mastery of all processes, systems and applications utilized within the department. Mastering product, marketing, technical, and executive information provided in a timely manner (e.g., features, benefits, pricing, intended use, value proposition) for a wide breadth of solutions; learning how products and solutions fit into client processes and contribute to their business performance; establishing competence in demonstrating product use; assessing product/service strengths and weaknesses relative to the competition; understanding business opportunities, including competitive positioning; identifying, developing, and maintaining relationships with experts and leaders in the field; obtaining and mastering strategic information critical to the market (e.g., interests, priorities, technology trends, financial requirements); and collaborating with sales management and top performers to continuously improve.
• Represents Wellframe within the industry by developing and maintaining comprehensive knowledge of our products, industry trends and general business and financial acumen through various sources and initiatives; communicating in a professional, compelling, and articulate manner of speech, writing and formal presentation; behaving in ways that demonstrate our core values and culture; developing professional and positive relationships with customers and colleagues; and maintaining a reputation of competence, integrity and professionalism.

Strategic Planning

• Maximizes revenue for Wellframe within the territory by assisting the sales and account teams to design and implement a strategic direction for top prospects; working with all internal teams to understand growth potential; partnering closely and effectively with Growth Operations, Product, Technology, Marketing and Client Services in achieving successful identification and scoping of key opportunities; regularly contacting and meeting with prospects to drive the sales process and deliver exceptional insight (e.g., remaining informed of their business needs, reinforcing the value provided); staying informed of our solutions to meet current or future prospect needs.

Experience

• Experience within care management, utilization management, disease management and/or member experience in a health insurance plan setting
• Management experience in a health insurance plan setting. High degree of expertise in the fields of care management, clinical quality, population health, utilization management, disease management, quality improvement and member experience.
• Implementing clinical and member engagement solutions in the health plan space
• Selling a complex product/service requiring in-depth knowledge of the clients business and the products functionality
• Demonstrated ability to learn a complex product line quickly through self-initiative and discipline
• Successfully leveraging current partner relationships and developing new relationships
• Making in-person presentations and web conference presentations to prospective clients to explain the business' products and services and their alignment with the clients needs
• Successfully building relationships and presenting to high level decision makers
• Ability to prioritize work effectively within the scope of the business needs. A strong network in healthcare market and an understanding of the market dynamics and cultural nuances.
• Clinical Degree Required (e.g. RN, PA, PharmD, DO, MD)
• Able and willing to travel on a regular basis
• Ability to manage overnight travel up to 40%

Wellframe, Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status or any other characteristic protected by local, state, or federal laws, rules, or regulations.