Solution Architect Lead – Enterprise Governance

| Greater Boston Area

What great looks like in this role

Our ideal candidate has extensive practitioner experience with full-stack, cloud-enabled, agile development, and enterprise architecture disciplines. This blended delivery leader and solution architect role will help drive digital transformation and create a competitive advantage for the firm and our policyholders.

The Solution Architect/Lead Engineer is primarily accountable for the planning, strategy, identification and articulation of the future state of technology across the enterprise Data, Privacy and AI Governance program. The successful candidate will partner closely with product owners, Enterprise Architecture and peer delivery leaders and cultivate the support of financial and strategic decision makers, actively disrupting the existing perspectives to drive competitive advantage. The role will drive innovation, make strategic decisions and actively guide teams toward a future state consistent with the strategy. This role has broad exposure across the firm in order to effectively tie business capabilities and processes for scalable governance.

This entrepreneurial leader will be able to navigate ambiguity and think big, start small and scale quickly. The leader will be responsible for technical delivery of an innovative, principles-driven, enterprise capability that holistically addresses privacy, data and AI/ML governance at scale and enables the delivery of superior customer experiences and innovative products while ensuring that key values, such as fairness, are built into systems supporting decision making. Additionally, this leader will deliver a suite of privacy rights capabilities in support of our enterprise privacy program spanning CCPA, GDPR, HIPPA, GLBA, and the like. 

Objectives of the role
  • Establish and maintain the Solution Architecture program within the enterprise governance team.
  • Lead the governance team’s engagement with Enterprise Architecture as a member of the Solution Architecture Community. 
  • Define the strategic solution architecture for the suite of enterprise governance solutions covering full stack application development, data architectures, integration patterns, and enterprise work management.
  • Assume technical leadership for enterprise governance solutions including a fully-automated privacy rights solution from digital customer experience through rights fulfillment, and an innovative adaptive policy framework delivering governance at scale across the enterprise.
  • Build governance data models and pipelines to capture, prepare, and enrich evidentiary data and ultimately integrate into a consolidation layer presented to customers and enterprise stakeholders.
  • Contribute to the technical platform strategy for enterprise data initiatives ensuring they support enterprise privacy, data and AI governance policy by specifying standards around data transport and data APIs.
Daily and Monthly Responsibilities
  • Provide strategic solution architecture direction and technical leadership of enterprise privacy, data and AI governance solutions and systems.
  • Establish strategies, reference architectures, road maps, standards, best practices, and solution patterns for enterprise governance solutions.
  • Produce and maintain pertinent architecture documents, solution designs, and EA reviews at key points in the SDLC.
  • Collaborate and partner with leaders across our data science team, business channels, law, compliance, enterprise risk, and information security.
  • Collaborate with various departments to establish automated processes that collect and compute measures of progress and alignment with governance principles.
  • Manage a team of analysts and developers as needed.
  • Stay up-to-date and informed on emerging practices for improving algorithm and AI governance practices.
  • Some travel to Springfield, MA, Amherst, MA, and New York, NY. (approx. 1 – 2x/month)
Basic Qualifications
  • Bachelor’s degree in Science, Technology, Engineering or Mathematics (STEM) preferred or equivalent experience.
  • Experience establishing and executing complex, strategic, cross-functional enterprise programs.
  • Hands-on expertise with a wide array of modern, secure, cloud-enabled technologies, data platforms, and CI/CID delivery pipelines
  • Skilled in applying judgment to achieve process compliance and achievement of business objectives 
  • Expertise with project management processes and tools such as JIRA, Confluence, Scrum and Kanban 
  • Exceptional communication skills, both written and verbal.
  • Familiarity with Archimate enterprise architecture modeling language and SAFe framework
  • Exceptional influencing abilities across all levels of the organization.
Preferred Qualifications
  • Advanced degree preferred (M.S., M.B.A., J.D.).
  • Financial services knowledge, including core business processes and regulations.
  • Experience implementing and managing enterprise governance programs in highly regulated industries.
  • Knowledge of public policy making, CCPA and GDPR
  • Knowledge of methods for designing, developing, testing, peer-reviewing, and deploying machine learning and artificial intelligence solutions. Practitioner experience is considered a strong plus.
  • Experience creating KPIs and using them to manage execution and inform strategy.
  • Knowledge of metrics associated with characterizing performance, bias, variance, and error of algorithms and predictive models.
  • Work in Boston Office

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Location

We currently have two Boston office locations at both 470 Atlantic Ave and One Marina Park.

An Insider's view of MassMutual

What’s the vibe like in the office?

We work in an open floor plan, so there is a lot of opportunity for networking across roles, teams and levels. Everyone is very friendly and welcomes the opportunity to get to know other people on the floor.

Kristina

Digital Adoption Team Lead

What's the biggest problem your team is solving?

You don’t think of insurance as a hotbed for innovation but the very nature of our organization, Digital Experience, is to reimagine how a 168-year old company does business with its customers. Our Design team takes pride in an inclusive design process with everyone invited to provide feedback, from Product to Engineering to QA.

Maria

Digital Lead - Design

What makes someone successful on your team?

Successful people on my team are: passionate, curious, receptive, and engaged. Each team member is expected to be passionate about the work that they do, and the domains in which they practice. They are always solving unique problems and must be curious about finding new solutions.

David

Digital Lead

How do you empower your team to be more creative?

I encourage my team to embark on ‘deep work’ at least once a week on a ‘meeting-free’ designated day. We have design reviews to brainstorm alternative ways to solve business problems from a software engineering point of view. We consider self-reflection and brainstorming to be fundamental components of creativity.

Mike

Head of Data Science Software Engineering

How do your team's ideas influence the company's direction?

One of our projects is an application we built for our Investment Mgmt team called ViPER (Visualizing Investment Portfolio Enhanced Reporting). The application makes it easy to manage reports and get insights from Data Science models. Now with ~150 active users, it reflects how we’re using DS to facilitate data driven decision processes across MM.

Jasmine

Head of Data Science - Investments Domain

What are MassMutual Perks + Benefits

MassMutual Benefits Overview

At MassMutual, employees have the opportunity to earn a competitive salary and bonus, enroll in an
array of benefits, and participate in programs and services that support healthy lifestyles, assist them
in building financial security for themselves and their families and help them live well-balanced lives.

Culture
Volunteer in local community
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift, Matching Time and Volunteer Time Off Programs.
Partners with Nonprofits
Every year, MassMutual and the MassMutual Foundation invest more than $20 million focused on advancing economic opportunity.
Intracompany committees
Daily stand up
Team owned deliverables
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
More than half of our Board of Directors are comprised of women and people of color, making it one of the most diverse groups in the industry.
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
A health care flexible spending account (FSA) allows employees to save money on a before-tax basis for eligible medical, dental and vision expenses, subject to IRS limits.
Disability Insurance
For details on short term and long term disability insurance please visit https://www.massmutual.com/-/media/files/employee_benefits.pdf
Dental Benefits
Basic Dental covers preventive and basic restorative care; Major Dental covers all that Basic covers, plus restorations and orthodontia (limits apply).
Vision Benefits
Health Insurance Benefits
To learn more about our Health and Welfare Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Life Insurance
For more information about our Life Insurance Benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
In addition to our 401(k), MassMutual a cash balance plan that provides an account-based pension benefit based on accruals of pay credits and interest credits.
401(K) Matching
Performance Bonus
Match charitable contributions
Every action supporting a common cause is meaningful, and our employees make a difference in their own communities through our Matching Gift and Matching Time Programs.
Child Care & Parental Leave Benefits
Child Care Benefits
Dependent care flexible spending account to allow you to set aside before tax dollars to pay for certain eligible child care expenses.
Generous Parental Leave
Leave for birth mothers of 18 weeks of fully paid leave. Non-birth mothers, fathers and adoptive parents eight weeks of fully paid parental leave.
Flexible Work Schedule
Flexible work arrangements, including telecommuting, are available in many departments across the company.
Family Medical Leave
Caregiver leave: Up to two weeks paid leave to care for a loved one. Bereavement Leave: 15 days of paid time off to grieve the loss of a loved one with the employee defining who the loved one is.
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays: 9 fixed and 1 floating. Vacation: starts at 19 vacation and personal days per calendar year, with increases at 5-year service intervals.
Paid Volunteer Time
Three days of paid time off is available to employees annually to give back to their communities, by sharing their time and talent with a cause close to their heart.
Paid Holidays
Paid Sick Days
Occasional illness: up to 5 days per calendar year.
Perks & Discounts
Casual Dress
Commuter Benefits
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

To learn more about our comprehensive benefits please visit: https://www.massmutual.com/-/media/files/employee_benefits.pdf

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