Senior Strategic Account Executive

| Remote
First and foremost, Kyruuvians care deeply about our vision to enable human beings to care for human beings, our mission, and our CORE values: 
Caring – We care about doing the right thing, in the right way, every time. 
Ownership – We own both our successes and our mistakes, taking responsibility and always learning how to be better.
Respect – We respect and celebrate the individual traits that enable each of us, our customers, our providers, and our patients, to be the best that we can be. 
Empowerment – We embrace a culture that supports everyone’s ability to contribute and lead.
Here’s what that would mean for you in the Senior Strategic Account Executive role.

Caring

  • You’ll contribute to our vision and mission by driving the strategy, relationship, renewal, and expansion of VAR customers. You’ll ensure the Kyruus brand remains in good standing at VAR delivered customers.

Ownership

  • You’ll be accountable for the customer satisfaction, upsell, and retention of Kyruus’s VAR book of business.
  • You'll define, develop, and implement a scalable and repeatable mutual client engagement and partnership governance process that adheres to Kyruus’s Account Management objectives of Alignment, Governance, Service Execution, and Customer Satisfaction and is measured against a defined set of strategic and operational goals.
  • You’ll partner with the VAR’s Client Account Executive to ensure they are effectively educated on Kyruus solutions, value propositions, and capabilities.
  • You’ll partner with the VAR’s Client Account Executive to service joint customers, develop account strategies, and execute a strategic account plan that optimizes the scope and impact of Kyruus solutions and services.
  • You’ll maintain a keen awareness of the analytics for each of your assigned customers. You’ll use that knowledge to drive VAR relationship success, client retention and client expansion.
  • You’ll report to the Vice President, Account Management and will sit within the Account Management department of the Delivery division.

Respect: How You’ll Use Your Professional Skills

  • You’ll use your 7+ years professional experience in enterprise software, management consulting, and/or health system operations, and your experience in client-facing roles to:
  • Develop and maintain senior, trusted advisor relationships with both VAR and joint customer leaders and executives. In coordination with the VAR Client Account Executive, you jointly communicate with customers regularly.
  • You’ll implement a VAR business review process and cadence as well as represent Kyruus at joint customer business reviews.
  • Align Kyruus work streams and efforts with the customer’s strategic and operational goals and objectives.
  • Partner with the VAR’s Client Account Executive to drive VAR client retention, same store expansion, and build a reference base.

Empowerment: How You’ll Know You’re Succeeding

  • You ensure your VAR book of business NPS, retention, renewal, and upsell goals are achieved.
  • You implement and execute on a partnership governance process to communicate and measure progress against a defined set of strategic and operational goals.
  • You are referencing results in a steady stream of new logo business.
  • You will be a VAR Client Account Executives champion for Kyruus.

Equal Opportunity Employer
Kyruus is dedicated to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information. We will not discriminate, in any employment decision, against any individual or group on the basis of race, color, religion, sex, gender, national origin, citizenship, age, disability, sexual orientation, genetic information, or veterans/national guard/military reserve status. This shall be done in compliance with all applicable federal, state, and local laws in every location in which Kyruus has facilities. 

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • FlaskLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • GoodDataAnalytics
    • InVisionDesign
    • SalesforceCRM

Location

51 Melcher Street, Boston, MA 02210

An Insider's view of Kyruus

What's something quirky about your company?

We Kyruuvians add k’s and “:u”s to commonly used words, tools, APIs, pretty much anything that contributes to our own growing lingo. For example, we have an employee recognition program that’s called Ku:udos, Kamunda is Kyruus API wrapper for Camunda (a workflow engine), Downloadu:ur is a tool to deliver reports to clients, and you get the idea!

Nausheen

Vice President, Engineering

What's the biggest problem your team is solving?

Our platform ingests, parses and organizes data from health systems' provider and scheduling data, providing customers with a platform to make finding a doctor and booking an appointment as easy as booking a seat on a flight. Scaling our match capabilities with new sources of data, algorithms and presenting it simply are current areas of focus.

Chris

CTO

What are Kyruus Perks + Benefits

Kyruus Benefits Overview

We have free snacks/food/drinks, awesome health/dental/vision benefits, Wellness + Commuter reimbursement, performance bonus, unlimited vacation, and more.

Culture
Volunteer in local community
Resilient Coders, Cradles to Crayons, Greater Boston Food Bank, United Way, Breakthrough Greater Boston, RAINN
Friends outside of work
Intracompany committees
D+I Group, Women in Product Development, Book Club
Daily stand up
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Dental Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
You betcha! Healthy = Happy. 300$ a quarter to spend on things that make you a better you!
Retirement & Stock Options Benefits
401(K)
Company Equity
Share in our success!
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Eligible employees get 20 days of paid sabbatical after their first 6 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Annual/Quarterly Launch Parties, Trivia/Game/Movie Nights, Ice Cream Socials, Scavenger Hunts just to name a few and, of course, just good ol' fashions drinks and/or food after work.
Game Room
More boardgames than you'll ever be able to play in a lifetime! Videogames too. Favorites - SmashBro's, RocketLeague, Halo 1 (pistols), MarioKart / Diddy Kong, 007, Conquers BFD, any N64 game really.
Stocked Kitchen
Of course. Seltzers (salsa?), candy, snacks, chips, all the things.
Some Meals Provided
Catered lunch on Fridays.
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Career mentoring, Leadership mentoring.

Additional Perks + Benefits

We have all the standard tech company perks (perhaps minus some of the "google-level" stuff like volleyball courts/sleeping pods/trips to the real Hogwarts/personal helicopters, tame+alive helper dinosaurs/etc) but what sets us apart is our people. We care about our mission - making healthcare better - and it comes through in our culture. Not only are Kyruuvians the smartest folk on the block (you wont hear us say that btw) we are also some of the most kind, caring, and helpful humans one could hope to meet.

Working here, and being part of this team is truly awesome.

More Jobs at Kyruus18 open jobs
All Jobs
Finance
Dev + Engineer
Marketing
Operations
Project Mgmt
Sales